HOTEL CASA SANTO TOMAS

La recepcionista fue súper amable al recibirnos e inmediatamente después de hacer el check in planeábamos salir a caminar y conocer el centro de Oaxaca y hueste en ese momento comenzó a llover pero muy amablemente nos prestó un paraguas para poder salir del hotel

The winning point for this hotel is its location, prime center location a couple blocks from Templo de Santo Domingo de Guzmán ... it's a place to rest your head at night after a long day of walking, but don't expect too much of anything else. There's no attention to detail nor to the overall experience like we've had at other hotels and bed and breakfast in the city, and the price reflects it. The hotel is obviously cleaned daily, but the sheets and towels feel old and dingy, the sink and faucet in our room felt not taken care of, rusted. The bed was hard, and the pillows varied, one harder, the other a bit softer. Some of the staff were courteous, but others did the bare-minimum to earn their pay. We had some issues on check-in, and then the AC in our friend's room didn't work and the front desk clerk didn't want to move him, them our other friend's reservation was cancelled months before and they had no idea. Luckily they were to arrive days after us and we asked about their reservation on check-in, so it was able to get handled. Would recommend this hotel for an emergency nights stay, but not for a city vacation. There's also an Argentinian restaurant on the second floor, right next to the hotel's second floor bedrooms, so mind the noise!!

Great location, the room is good

A lot of noise, one of the staff was not very clear and knocked on my door at 1am to solve something with the reservation. The shower had a lot of problems

The common area was well designed. The water got respectfully hot. The lotions and soaps smelled fantastic!

I could not get regular TV to work and the location of the room—close proximity to the restaurant—was quite loud.

Wifi wasn't working, everything else was good

helooo

Excelente

La ubicación, esta muy cerca de todo

El ruido, que está abierto todo el tiempo y no hay seguridad. Y el baño es demasiado pequeño y caluroso