Bella Vista Hotel & Suites

Not enough food prepared for breakfast.

We love everything about Bella Vista! The staff is amazing facilities are clean and comfortable. Pool area is awesome and so is the outdoor sitting area.

Nothing

Everything was great.

Water flowed out of the shower.

Nice quiet area.

Perhaps the TV in the rooms. Apparently OTA for local stations and then streaming for other content. Took me awhile to figure out.

Location was great. Room was clean.

Wifi never worked. Pool was 55degrees and no sign saying heater was broken. Shower was wierd where the head was on the side of the shower snd water sprayed out the whole time. Only 1 roll of toliet paper in room.

It was excellent!! Beautiful area, beautiful hotel and beautiful staff. Enjoyed our time very much. The new restaurant was awesome. Food was amazing, staff was awesome and prices were so reasonable! We look forward to coming back next year. Keep doing what you’re doing. It did not go unnoticed. A+++++ ~MicheLe

Not one single thing!

The luxury king suite with full kitchen and private bedroom with huge double walk in shower and washer dryer combo unit. Our check in was efficient and welcoming. The indoor pool was huge. The restaurant and breakfast area was very large. Water to enjoy at our convenience. This hotel was close to the wedding venue for us. The living room and kitchen was open and TV in both rooms very nice.Staff was very compassionate to our concerns. Maids were so nice

So we had many issues with the room. We started with no toilet paper in whole suite. No dishes,pots or other items in the kitchen. The maids quickly gave us the toilet paper and extra towels. We had wedding curriculum that kept us busy. Next morning I went for early coffee and waited for room to open at 7am. The coffee was horrible and oily and tasted like it was reheated from the day before. Other couples had gone out for the coffee warned us how bad it was. Maybe an upgrade of coffee and offering it in lobby would be a great idea. The buffet was good but also warned that they run out of food quickly and don't refill the buffet. Lastly we used the washer unit and it leaked water all over the bathroom and my husband actually found that the drain pipe was not connected! He was able to fix it as we needed our clothes that were inside the locked washer. It took until the next day for the clothes to wash and to dry completely, which was very hard on us. Staff apologized and were so nice about the whole issue. Maybe a stay in another room, with working things as this room should have been ready for us,or not available!