Wyndham Independence

Shower was great, beds comfortable

I was disappointed with several aspects of my stay. The bathroom fan was not working. The carpet in the room was visibly dirty. The air conditioning was not functioning properly, making the room uncomfortably warm throughout the night. When we arrived at 4:00 PM, there were dirty bed sheets and towels left outside our room door. We left the hotel and returned around 11:00 PM, and they were still there. My reservation was for three guests, but only two bath towels were provided. When I called the front desk to request an additional towel, I was informed that there were no more towels available in the hotel. Overall, these issues negatively affected our experience and did not meet the standard we expected. I didn’t pay cheap - more than 200 dollars since it was the weekend of the soccer game pre world soccer cup.

Worst place I’ve been too! Don’t waste your money! Dirty, ac wasn’t working, pools is broken and has been for months they will lie to you and tell you it’s open when you book then when you get there they tell you it’s been out of sorts for months on end! Don’t go there!!! There are so many other places in the area literally in the same lot that are A1! This place is disgustingly terrible & there’s illegal activity going on if you catch my drift!

Worst place I’ve been too! Don’t waste your money! Dirty, ac wasn’t working, pools is broken and has been for months they will lie to you and tell you it’s open when you book then when you get there they tell you it’s been out of sorts for months on end! Don’t go there!!! There are so many other places in the area literally in the same lot that are A1! This place is disgustingly terrible & there’s illegal activity going on if you catch my drift!

The room was not clean! I was traveling with my family and this was unacceptable. Very disappointed and I really had high hopes.

Cleanness did not exist at all.

Nothing

The rooms had live mold in the north room the pumps for body wash and shampoo were empty there were dead bugs on the floor by chair, the tv wasn’t in working order. staff was unable to assist with complaints in a timely manner .

Need to open pool

Only had one bath towel. There was mold in ice bucket. When we said something at front desk, was told housekeeping would be up. Never seen them. Sink was cracked and leaked.

The beds was nice and cozy, easy to get to.

Wasn't no shower curtain, the TV remote didn't work right, when I booked a room an got to the facility they tried to give me what I didn't want. Outside was lots of trash, the pool was down, laundry all up an down the hallway,(which is understandable) but they have carts an someone could have gotten hurt. The rooms are cozy, but a lot of work an improvement needs done, doors stick you have to slam it shut, lights were broke, it needs improvement.