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8.8 / 10 Guest Rating

The Hotel

38 Boulevard de Waterloo, Brussels, 1000, Brussels, BE

The Hotel - main view

About the Property

Experience the perfect blend of luxury and convenience at our exquisite 4-star hotel in the heart of Brussels.

Unwind in Style
Indulge in total relaxation at our rejuvenating spa, featuring a range of massages, body treatments, and facials that promise to pamper you from head to toe.

Culinary Delights
Savor delectable dishes at The Iris restaurant while enjoying stunning garden views. With 24-hour room service, your culinary cravings are just a call away, ensuring you never miss a meal.

Modern Comforts and Connectivity
Each of our 422 well-appointed guestrooms comes equipped with modern amenities, including complimentary Wi-Fi, smart televisions, and espresso makers, so you can feel right at home while enjoying your stay.

Book your stay today and immerse yourself in the elegance and charm of Brussels!

Facilities & Amenities

Full-service spa
Fitness facilities
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent183 verified reviews
AI Summary

Guests highly rate the clean and modern rooms and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.2
Location9.3
Room Quality8.7
Amenities8.4
Value for Money8.7
Food and Beverage8.8
Overall Experience9.0

Select topics to read reviews

C
CostasluLU
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0

Situation, view, breakfast, access to restaurants and commuting

Nothing

Helpful?
S
SunilinIN
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0

Excelent

Great

Helpful?
S
StefanseSE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Excellent"

8.0
Helpful?
J
JeanfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Excellent"

8.0
Helpful?
A
AnniebeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Vue splendide et tout confort"

8.0

L'accueil, le confort du lit, les attentions (café, thé, bouteilles d'eau, pantoufles,...), la situation géographique, la vue sur la ville (coucher de soleil ou lever de soleil),...

Ma chambre attribuée avait un problème de fuites d'eau au niveau de l'airco au plafond mais on m'a vite donné une autre chambre de même catégorie. Rien d'autre à mentionner

Helpful?
S
SonjachCH
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Wunderbares Hotel für gehobene Ansprüche. Top Aussicht, leckeres Frühstück."

10.0

Ein wunderbares Luxushotel, direkt an der Nobeleinkaufsstrasse. Zimmer im 24. Stockwerk mit top Aussicht aufs Atomium. Gut gelegen zu Fuss in die Innenstatt. Moderne Einrichtung, Zugang zur Lounge, viele Lifte, nie warten müssen, Frühstück traumhaft. So lässt es sich leben.

Alles top.

Helpful?
P
PaulbeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"A good but not a great hotel… standards have slipped"

7.0

Good location

Rooms were fairly basic given the price It’s crazy having just one door for the toilet and shower.. shower door leaked even when closed.. and water went into toilet

Helpful?
R
RodriguezusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"I was very satisfied and comfortable with my room."

9.0

I loved the view of the city from my room. The buffet Breakfast was amazing and the food for dinner was super delicious. The air conditioning worked great and the bed was super comfortable.

The coffee machine in the room did not work. This was disappointing. I think another chair near the table by the window would have been nice. This way while one has a meal in their room they could sit in the chair and look out the window to admire the view.

Helpful?
Z
ZuzanaskSK
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Excellent"

8.0
Helpful?
K
KenantrTR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?