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7.8 / 10 Guest Rating

The Sultan Hotel & Residence Jakarta

Jln. Gatot Subroto, Jakarta, Jakarta, 10270, Jakarta, ID

The Sultan Hotel & Residence Jakarta - main view

About the Property

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our premium spa for the ultimate relaxation during your stay.

Recreational Delights
Enjoy 2 outdoor swimming pools, a health club, sauna, and more for your leisurely pursuits while staying at our hotel.

Culinary Delights
Savor Chinese cuisine at Nan Xiang or take advantage of 24-hour room service. Unwind at one of the 3 bars/lounges for a delightful beverage experience.

Pamper yourself at The Sultan Hotel & Residence Jakarta, centrally located in Jakarta for a memorable stay. Book now and experience luxury like never before.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good102 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

M
Mihai VacarescuroRO
Verified booking
solo_traveller
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0
Helpful?
A
AidoskzKZ
Verified booking
couple
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0
Helpful?
S
Seaside02871104091
Verified booking
Friends getaway
Standard Room
Stayed in Sep 13, 2025

"Loss of luggage"

10.0

lost my luggage at the airport on September 12, 2025, and they were supposed to be brought to the Sultan Hotel, I turned to Paka Bellman, he contacted the airport and helped bring my suitcase, thank you very much😇

Helpful?
M
Moulana Navlakhi zaZA
Verified booking
solo_traveller
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Simple yet elegant

Helpful?
M
M3801JSdh
Verified booking
Business
Standard Room
Stayed in Sep 6, 2025

"Very Nice Stay"

8.0

Good stay. Had great service from bellboy Mr Hernandi. Such a helpful and good natured young man. The only problem with hotel is that there is a slight moldy smell from aircon or humidity. Probably need to look at filters.

Helpful?
A
AxelGassgSG
Verified booking
Family
Standard Room
Stayed in Aug 31, 2025

"Spacious Rooms and Tennis Facilities, But Tricky Access"

8.0

I stayed at the Sultan Hotel & Residence Jakarta for a tennis trip, mainly because my training was held at the courts on the property. Given Jakarta’s infamous traffic, it was much easier to just stay on-site, and it turned out to be a very practical choice. Even though I booked one of the more affordable rooms, it was massive — with a sofa set, coffee table, and even a bathtub (though I never had the energy to use it after training). The space was comfortable and came with plenty of amenities. I had a nice high-floor view over Gelora Bung Karno, and I also noticed plenty of athletes staying here, which makes sense given the location and facilities. The room itself felt great value, though the bathroom design was a bit dated. The biggest drawback is access: finding the entrance was confusing, even for taxi drivers, with long, winding internal roads that felt like a maze. It could take several minutes just to reach the main road, which was inconvenient and not walkable at all. That said, for tennis training or business around GBK, the hotel did the job very well, and I’d happily stay again if I return for the same purpose.

Helpful?
E
ERICAhkHK
Verified booking
extended_group
Standard Room
Stayed in Aug 26, 2025

"由於酒店距離我今次主要目的演唱會場管實在太方便所以可以接受"

5.0

地點距離演唱會場管只需十幾分鐘步行路程非常好

酒店應該有二十年以上沒有翻新過非常殘舊!傢俬很多都 破爛,衣櫃門已經跌下,廁所浴室都充滿歷史痕跡,花灑不能正常出水,還好尚算清潔

Helpful?
W
Wann ErnmyMY
Verified booking
couple
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

Good customer service, and walkable distance to the stadium

Helpful?
C
ChristophluLU
Verified booking
solo_traveller
Standard Room
Stayed in Aug 5, 2025

"Good"

6.0
Helpful?
A
AbusaSA
Verified booking
couple
Standard Room
Stayed in Aug 4, 2025

"Exceptional"

10.0
Helpful?
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