DoubleTree by Hilton Denver Tech

Clean

Checked in late and went to my room in which I immediately left due to black stuff all over the tub and a very musty moldy smell in the room. It felt like I was in a damp basement. The staff was kind when I went back to the desk and asked to be moved to a new room and explained why. I was put in the room across from the first one which was better but still not great. I wouldn't recommend staying here.

Extremely friendly

I think it's ridiculous that after paying over $150/ night, i still had to pay $17 for parking!! Also, i reserved a room with a balcony and was not given one. The indoor pool was closed. It was for my daughter's birthday. Not getting the balcony and the pool being closed was definitely a disappointment. We went be staying here again. Also no free internet??

Checked in after a whole day flights and looking forward to catch some rest but the whole building suddenly blackout for about half an hour. Returned to the room with very noisy air conditioner with blackout thermostat. Shower was broken too. I booked King room with balcony, non smoking and was downgraded to Double Queen with much smaller square footage room as they were fully booked. Since it was close to midnight I just want to rest right away. Next day called the front desk for management. No return call. Have Expedia assist, DoubleTree do not respond again. Finally, Expedia assist again, the manager responded guest accepted the change, no apologies, no refund of the room difference in price... A non smoking room was booked but it had smoking smell. Note: bottle water is $3/bottle unless you sign up membership. Likewise, Wi-Fi is available to membership too. Doubletree once was our top list hotel to book, with this experienced, it will not even in our list for future bookings.

Front desk

Price for thw condition of the room

Not much

Booked a king bed room with a view because it was my spouse bday. Ended up with a double bed and a room that smelled like nothing but smoke.