Mercure Inverness Hotel

Room was like a dormitory room. It is not a double room when the bed is pushed up against a wall. We were offered, via email to upgrade our room (at a cost) prior to checking and upon checkin, were not offered a better room. We were told at checkin breakfast was from 6.30am. We arrived at 6.30am and were told that breakfast started at 7am. We arrived at 7am and the dining room was full with a bus crowd of patrons who were already well and truly eating at their tables. Overall, the hotel is extremely dated. Whilst the bathroom and shower was good, and breakfast selection was fine, its hard to find much else which offered value for money.

The outside of the hotel is in desperate need of a paint and maintenance. Bedroom was very uncomfortable. Staff were indifferent.

Ideally located for train travel. Rooms were clean and comfortable. Staff friendly and helpful.

The hotel is not very bonny on the outside.

Location

Rooms look tired

Location

Pillows uncomfortable

So central and handy to everything

O café da manhã era bom. A localização era boa.

Nosso atendimento na chegada foi péssimo, chegamos às 18;00 e o quarto ainda não estava pronto. O check inn é ás 15:00. A funcionária falou que houve um late check out e isso atrapalhou a programação. O estado de manutenção predial podia ser melhor a fachada parecia deprimente. Estou acostumado a pegar bons hotéis da rede All Accor, mas este hotel está fora do padrão deles.

Room was excellent. Breakfast had a superb choice.

Price

Nothing Menagement of this hotel has to do something very quickly about renovation, staff,food in hotel restaurant,... Everything is so bad, only the location is good.

Localização excelente, a vista do Rio e quarto silencioso

Nada

Da localização e funcionários !

Oferece poucas coisas, não há frigobar no quarto , não tem ar condicionado ; não achei que vale o custo.