Hampton Inn Birmingham-Colonnade 280

There was a Cranky front desk lady. She was sassy for no reason. Needs some help with customer service. So defensive and the day was just getting was just getting started.

Your system registered me for a stay I did not make and cost me $160. You layed it off o t he hotel and are not being my advocate. The hotel manager will not speak to me. You suck

Very clean & quiet. Located close to shopping & restaurants.

Wide gap between door and door frame. Door was damaged on the outside. We could hear talking from another room in the bathroom. Lounge was very noisy in the evening due to people watching TV.

Pet friendly. Small sinks cost too high for the quality

Always have a good stay here, 0 hassle checking in or out, rooms are what we are familiar with and clean, usually fairly recently redone.

The property itself was okay.

The manager and front desk receptionist

Ac fan too loud. Door to back parking lot was broken, so it was either left ajar or firmly stuck closed. Looks like ac units had been taken to the back of the motel for cleaning and repair. Employees were pleasant and helpful. I would stay there again.

Waited at front desk for 5minutes to check in! Attendant came from down the hall had no clue i was there even after i tried to call and heard phone ring myself. Maybe need to put a bell at desk or even a door alert alarm.