Baymont by Wyndham Lubbock - Downtown Civic Center

The room nothing like photos. The room was nasty. They chair was torn and had something unrecognizable on the arm. The closet door was broke. The bathroom had no door. The keylock on room side was broke. There was none of the amenities stated. The room smelled. The housekeeper tried to just walk in. We didn't stay went to room seen all this and walked back down requested our money back and canceled the room. The manager stated he was sorry and I know this is not his fault and canceled without fees and requested our money to be return and said it should be in about 2-3 business days. He was very nice and understand the upset and disappointment of the room.

The back of my door panel where you scan the key card had all of the wires exposed. There was no towels, trash can, and the screws to hold the toilet seat on was missing. So even if i wanted to sit on it it would fall off. The towels rail was broken, there were cigarette burns on the bathtub. The lamp was bent and tilted sideways with no lampshade.

Good location. No atmosphere. I guess it is what you get for the price. The room was in awful condition, very dirty, carpet pulling up, toilet tank cracked, missing/broken towel rack. The towels were visibly dirty and so was the furniture. Only 2 pillows for 2 beds. TV did not work. There was hand soap but no other toiletries.

My husband and I stayed at this hotel because it was close to the college by my nephew's graduation. This is absolutely the worst hotel room I've ever stayed in. It's old yes - but it's obvious management does not care what the property or the room looked like. Carpets had huge tears in it, bedspread and curtains had holes in them, towels and sheet were stained (so hopefully they were at least clean. Bathtub was stained and had bathtub rings, bathroom vanity was separating from the wall, closet was missing closet rod and supports (obviously no hangers) and to top it off - no hot water for bath. Sink was clogged and I saw a roach at night in the bathroom - but the room was so disgusting that was not surprising. I can't believe Wyndham allows this property to use it's name.

Location was ok.

No towels, dirty, no soap or shampoo, no hot water

It had roaches in the room

The room was dirty, a used cigarette butt was on the floor under the tv, the room smelled of smoke. The bed sheets were stained yellow and had what looked like seeds/crumbs in the bedsheets. The toilet was constantly leaking. We were unable to sleep due to loud noises coming from next door accom. We did not feel safe in this place. I will never return and I encourage you to not book this place. The door did not lock, and we were relying on the safety lock to keep it closed. Due to last minute travel plan changes we needed somewhere to stay and this motel had availability, we were that disgusted with it that we didn’t eat the breakfast the next morning and left at 6.30am the next morning .

Nothing

Everything, first thing noticed was the room smelling of cigarette smoke. The furniture was filthy, and the toilet was broken. Shady people lurk around this hotel as well and didnt feel safe. Left after the first night out of a three night stay