Townhouse Garden Inn & Suites San Antonio I 35

Very dirty.

Did not feel safe and room horrific

I don’t even want to add photos. We were scared of staying there, so we went to another place instead. It’s not worthy, I’m sorry to write this, it was deteriorated, not a family place. Not clean and not safe to stay. They should warn you to stay by your own risk.

A lot of druggies and shady business in the area.

El hotel estaba sucio. Las puertas rotas. Sabanas manchadas o rotas. Una de las sábanas estaba quemada y sucia y así la tenían. El baño estaba sucio. El desayuno muy pobre y el servicio del personal de limpieza muy malo. Solo el empleado del counter al hacer check out se portó de manera amable. No volvemos a reservar en este lugar. No lo recomendamos a nadie.

Horrible

N

Place could use a little revamping

I had 2 reservations for this hotel. One on july 19 for two nights and on July 20 only one night. For July 20 that reservation the staff told me that they got over booked and that my reservation was cancelled but still charge me the night. I expect a refund on for this. Never had a problem booking for hotels and this is just not right. Don’t know if to blame the actual hotel or Expedia itself because the staff for the hotel said that it was an Expedia problem not them.

Very dirty they need to remodel the whole hotel and the parking lot as well it’ll mess your car up frfr