Best Western Plus Myrtle Beach@Intracoastal

Two water puddles on the floor from the fridge. Desk attendant only gave me old towels to dry it up. I thought maybe she would just give me another room. Woke up the next morning and there was another puddle, which I stepped in.

The air conditioner had to be 72 degrees or cooler. If not when you get up at night or morning the floor was wet and everything was damp. You had to decide to sleep cold or risk slipping on a wet floor. My wife just had hip surgery 2 months ago and still in therapy so we decided to leave a day early.

My boyfriend and I liked this place a lot. Was our second time at Myrtle so the staff there made it very easy to stay at. I do wanna say that for some odd reason the floor kept getting wet because of the air conditioning which was uncomfortable when we wore socks they’d get wet easily. overall 9.8/10 loved it.

The breakfast was good. Excellent seating area out at the waterway, with beautiful landscaping. Great place to sip coffee and watch waterway activities. Staff was friendly and helpful. Room was comfortable.

Carpets were dirty and worn.

The entire staff was very friendly (front desk, housekeeping, maintenace, and breskfast attendants) to my family and pet (Tarzan). We felt very welcomed, thank you. Along our road trip to FL we booked a room for 1 night. Then on our way back to NY we booked a room for 2 nights only because we loved it. Now we became Best Western Members❤️. Room rates included a full hot breakfast. Thank you so much for having us Myrtle Beach SC Best Western Plus

The only thing that we didn't like was the floors stayed wet if you didn't run the AC.

Housekeeping was not very friendly, room had makeup/handprints all over the bathroom. Stayed here with family who had issues in both of their rooms as well…puddles on the floor from housekeeping, a brown substance smeared on the back of the bathroom door and the rooms smelled very musty.

Location

Cleanliness

The photos on Expedia were very deceiving and I was surprised that it received such a high rating. This is a pretty old property and the building and fixtures were all outdated. Not just old but also not in good condition. The lobby smelled weird and I almost didn't check in at all. Pet-friendly should not equal not cleaned well. I paid double for this room than what I feel should be a more appropriate rate. I was concerned about safety during my stay and would have taken my family to another hotel if I could have gotten a refund. The staff was kind, so I do want to mention that. Otherwise, I won't be staying here again.