Hampton Inn Joliet-Plainfield I-55

La limpieza

Que las chicas de limpieza te dicen que deben de limpiar en cierto tiempo ya que terminan temprano. Eso me hace apurar a toda mi familia

The staff did everything they could to make our stay perfect!!

Nothing

The cleanliness and comfort of the bed

N/A

The breakfast variety of options. The coffee and hot chocolate bar available every evening! The friendly staff

Breakfast until 11am would be fabulous! Trying to sleep in and then rush to breakfast.

Honestly, I can’t point to anything I liked about this stay. From the moment I used the sink and it backed up, everything went downhill. The staff response and overall comfort made it hard to find any positives.

This was an awful stay: the sink clogged the moment I used it and the water got stuck, and when I called the front desk the staff member told me to dip my bare fingers into the nasty standing water and push the silver drain/coil inside to fix it myself, which was disgusting and completely unacceptable. Later around 3–4 AM, another front desk employee entered my room using a keycard without knocking, then backed out and started knocking after already entering, claiming they “couldn’t find my reservation details” which he later “found” using my name, meaning it was their mistake, not mine. On top of all that, the room wasn’t soundproof at all, and I kept hearing constant hallway/entry noise from people going in and out of other rooms, so I couldn’t rest properly.