La Tourelle Inn & Spa

Staff was great, room very comfortable, bar friendly and convenient. We will be back.

The room was extremely loud, near an ice machine that sounded like an avalanche everyday at 6AM. Couldn't get much rest. Paper thin walls unfortunately. The "bistro" is closed, has been for a year, which I wish I knew prior to booking. There is just an onsite small bar with a limited menu of snack-like appetizers. The spa was impossible to reach, they finally got back to me after my trip was over and I was back home. There is no pool nor jacuzzi. The picture of people sitting around a pond in adarondak chairs on their website is very misleading, this was a murky pond overgrown with brush and no adaronacks. The campfires and smores are actually part of a nearby hotel, not La Tourelle, so when we went they had to decline us because they didn't have enough supplies to feed both us and their guests. The wifi is horrendous with no option to upgrade. The towel rack to hang your towels in my rooms was directly over the toilet, yuck. Lastly a pipe burst while we were there, closing the spa completely and filling the entire floor with the smell of feces. We eventually left a night early due to all of this discomfort and when doing so the manager was very defensive and not once expressed any empathy. The sign and all branding says, "Hotel - Bistro - Spa" which during my stay was true, lie, and then closed without communication or accomodation. She said it was my fault for not booking with the spa weeks prior to my vacation. I don't think that's acceptable.

front desk staff especially pleasant and helpful. Will stay again.

The staff were very friendly, and the room was wonderful. We had a very relaxing stay!

I have been a frequent visitor of Ithaca lately as I adopted a dog with a multitude of medical issues and he goes to Cornell for treatment. I wish I had stayed here every visit. However, given that I stayed in 5 other hotels in the area I can pretty confidently say that LaTourelle is one of the best. From the staff to the people that stay there it was a fantastic experience. They more than accommodated Gandalf and I - they welcomed us and fussed over him. The spa is also a wonderful luxury, a not to be missed experience. There are also hotel activities. I can’t say enough. Would recommend to anyone.

good facilities and quiet environment - so far the best hotel I have stayed with around Ithaca

Outside is 5 stars and staff is amazing. But dead bugs in our room, furniture scuffed, weird hole in ceiling where fire sprinkler looks like it was installed by a bear. And the breakfast buffet was pretty gross AND ran out of coffee. No coffee pots in the rooms?! Crazy. Food at bar was stellar though, as was front desk service. Lots of weird cobteasts there. Grounds were gorgeous.

This is a great place to stay in Ithaca. It’s about 10 minutes from the town center but it feels like you are in the country. Lots of open space, beautiful grounds, nice sunset views, and friendly staff make it a relaxing and enjoyable place to stay.

This hotel is very cute! The walls are thin and you can hear the neighbors but the room was very nice. The cost of their continental breakfast is not worth it...too expensive for what is offered.

This Hotel look very clean and very nice bathroom.