Fairfield Inn & Suites by Marriott Chicago Naperville

Rohan was exemplary, very kind and patient. Everything was spectacularly clean. I didn't try the breakfast but I'm sure that it had an abundance of choices.

Honestly not much. $700 for like 3 nights really isn't bad. The hotel was far from where I wanted to be, but that's more on my end. Other than that just the wifi is the only problem?

Tv is modern

No cleaning The same breakfast All time have a internet problems

Unfortunately, our experience did not meet our expectations. We found the customer to be lacking throughout our visit and our room was not clean upon arrival

Think d mattress are a little bit old. Was hurting my back

Wish there was a hot tub

The location was good.

Weekend staff made a mistake by giving our room to another party who stated in the room even though all our luggage was there! No apologies, no call from manager (which we were told we would have), ALSO no refund which was requested. Bad experience.

the location is good with lots of restaurants around the hotel and the staff was friendly

I felt the room was just barely clean enough. weird marks/stains on the head board of the bed. our mini fridge did not work at all. there was a mega hole in the window curtains.

Coffee, close to the hotel my son and his team were at, my kids like the pool. & work out room

No hot tub.. I literally cried! I needed it after a 13 hour drive from ND

Breakfast was ok. Location chef kiss right next to major restaurants

Toilet had low pressure had to change rooms because the toilet didnt flush. They didnt have extra towels it was like pulling a leg to get 2 extra towels. One lady said they will stock on Sunday basically when we check out. The staff not friendly. Front desk will not greet you. In fact when we went down to exchange rooms for another room with a working toilet front desk clerk starred us down w no words as if it was our fault, but we had just got there. Didnt even sit our bags down to settle in. Not to mention as we were coming down to mention to them about the toilets. Another lady also came down with the same complaint. It just didnt feel like a welcoming hotel. More like A I dont feel like having company this weekend hotel !! I tried getting a refund but there's no number for booking.com. You email them and by time I heard back 3 days has passed and I was already at home.