Suburban Studios Kansas City Airport North

Got to the room and was told the overbooked and did not have a room available. No phone call, np email, just sorry and call orbitz for a refund.

When I turned on the water in the tub black and dirty water came out for a couple of minutes. Faucet in the tub wasn't completely attached, it flopped around and moved.

Great stay

If zero was an option this place qualified. There is never anyone at the front desk. Check in was miserable, they insist on $100 incidentals hold (although there is nothing to purchase except through a vending machine) almost a week since checking out & still haven’t gotten my money back. Have called twice- no help. The rooms: security chain broken on the main door and the adjoining room door. Chair broken for the table set. The room smelled clean, but the floors made our feet black. The staff/owners: when I questioned the need for $100 hold since there weren’t any services to use them for I was meet with the response well you don’t have to stay here. Well ma’am I’m traveling with two small kids and we unfortunately pre-paid through Expedia or trust me we wouldn’t have stayed. There’s a full kitchenette in the rooms and a microwave and apartment size fridge. That was nice. However no coffee maker & no staff made coffee Sunday morning. Was informed by another person staying that he called the help number and they said they weren’t on duty until after 9. So no breakfast and no coffee as advertised. Not at all a restful night. People up all night playing loud music and walking the halls. Save yourself the headache and book elsewhere.

It’s very dark no lighting around the property. Elevator is out of service. Nice rooms and better cable than the other hotels in the area.

They overbooked for the night and i had to sleep in the vehicle

Staff rarely on duty.

No swimming pool even though it states there is one and no hot tub.

.