Suburban Studios Kansas City Airport North

Place is run down

Had a lot of issues with checkin and reservation and staff.

Unfortunately this hotel is very outdated Bed bugs - restrooms need major upgrades

Location was perfect, little out of the way but so much less traffic!! Staff was amazing!! Very friendly & did go above & beyond to help.

Hotel is a little old, but was clean. We had issues with our toilet a few times but the hotel staff were very quick & helpful.

roach infested. If i wasn't needing a place with a late check in (2am) I would have never stayed here. The next morning I contacted the front desk informing him of our disappointment and desire to check out earlier than expected and wanted our money back for the nights we didnt stay, he (Chris) presumes to curse at me, threaten to call police (for whatever reason) and told us we needed to leave after we already explained we wanted to leave. He threatened to keep our deposit and not refund us. Then when i come to the front face to face he pretends the conversation neve happen and presumes to refund me (which I still have no received)

Decent room and accommodation for a last minute visit near Weston,MO.

The entire place smelled awful. There was a wad of hair in the shower drain as there was no drain guard. One of the occupants in the motel played "music"(mix between rap and heavy)metal until long after midnight. The ceiling had huge water stains. One of the washcloths looked and smelled like a cleaning rag. The sheets and bed cover all smelled, pillows were bad, and furniture and entry doors were damaged.

This was by the far the WORST hotel I have ever stayed at. The room was dirty, refrigerator wasn’t plugged in and when we opened it - the smell about knocked you over. There were stink bugs everywhere, even in the bed. The floor was absolutely disgusting and falling in. Front desk wasn’t helpful at all. Spoke with the manager Crystal about the experience, she ended up hanging up on me multiple times and telling me that because we didn’t check out within a few minutes of checking in - nothing could be done. Even though when we did try to talk to someone at the front desk that was ‘closed’ we were told we had to call the next day and speak to a manager. Overall TERRIBLE and DISGUSTING experience.

We found bugs dead and alive on the bed and pillows. Called front desk and told them. They said they would refund money so we could go find another hotel. Called back days later and they are saying house keeping couldnt find any bugs. The bathtub was not clean and it was missing paint.

Bathroom tub is not in good condition as paint was peeling off. some bugs were flying inside hotel room