Four Points by Sheraton Appleton

I had booked my room 4 days prior to coming in, and didn’t get the room that I originally booked. I booked a room with 1 king bed, and got a room with 2 queens, and they told me that they had “ran out of rooms with kings.” The room itself was nice, except for the shower door that wouldn’t stay shut by itself, and there weren’t any garbage bags in the garbages.

What a great place to stay. Room was spacious. Hot tub was very relaxing. Very reasonable room rate. The best part of the stay was the staff. Rosalyn the associate at the front desk on third shift was wonderful and even made me coffee as I started working at 3 AM in the morning for meetings later in the morning. Also, Dayna the associate at the front desk in the afternoon was so attentive and very special. The staff was truly remarkable.

Overall the stay was good other than the shower was cold and the drain did not drain the water. I did not know the breakfast was not included and then we were charged 15.00 for an average breakfast that I could have got at any other hotel for free. The staff was friendly and accommodating. Overall the stay was pretty good.

Room layout and amenities are nice but the room was not as clean as I like. Soap residue in shower, dirt under table, and light burned out Bartender was super friendly and attentive.

See above Also pricey and charge $15.00 for breakfast

Convenient location. Staff was very nice.

Breakfast could have been better for the price.

We have stayed here a few times before and were always really happy with our stay. The hotel is very clean and the rooms are updated. This time however we were very disappointed quiet hours were not enforced. There was a loud group drinking in the lobby until 2 AM. We called several times asking the group be told to quiet down but they continued on for hours well past midnight. We then woke up in the morning to a fire alarm blaring. Overall a pretty disappointing stay. We are very tired.

Hotel is fairly clean and staff seemed friendly however very short with us. We were told that the pool and hot tub were closed even though this was not listed on their website. We were told by David at check in that our price was almost $40 dollars less, when checking out another woman said that he shouldn’t have told me that because he is wrong.

Nice place. Kind of disappointed you hate hot tub was not working.

Its great for the price. Would stay again

Lobby bar that served “bar” food.

Hot tub was broken again and the shower door had dried on shampoo on it! The ice machine on the lobby floor was broken and leaked all over the hallway near the elevators. The parking lot was not plowed and you had to climb over snow ridges to get into the hotel. They also charged my credit card for the stay as I departed and it was a prepaid room reserved and paid for 13 days before arrival. Now I have to go through my credit card company and file fraud charges to get my money back. They have also withheld the $50 incidental fee and have not credited back to my account.