Extended Stay America Select Suites - Columbus - Worthington

The staff were particularly friendly and helpful. Great location close to freeway

Staff is always very friendly! Could use some physical upgrades to the property.

Room was dirty, we were handed a sweeper to clean it! Drain cover missing in shower, bed framed swayed afraid it would break, vent in the bathroom broken, light over stove broken, outlets on the back wall didnt work, fridge had rust in it, the fan or motor in the frezzer was so loud it woke us up when it turned on. Just overall not well kept. We can accept outdated but not dirty.

They had a kitchen that I did not expect. It was clean and airy

That we had to ask them for kitchen stuff. It wasn’t already in the room. The view is just of streets and other businesses. All concrete jungle.

I recently stayed at this hotel from June 23rd - June 25th while on a work assignment. The first thing i noticed is the floors looked like they hadn’t been swept. Second thing i noticed was hair on different places on the shower walls. I pulled the blankets back and the sheet had folds in it like someone had laid in the bed and just fixed the blanket on top. I realized on June 25th that i had an itchy, red bump on my thigh. Really didn’t think too much of it until after i checked out on the 25th. I went to work, changed into my scrubs and noticed i had 3 bumps on my neck, 3 on my left arm and another on my right arm. I’m definitely convinced i was bitten by bed bugs. I called the hotel after work, no manager was available and the employee said there was nothing she could do about it. I called again today (June 26th) the employee stated the manager was on a conference call so i gave her my name and phone number so the manager could give me a call. Still have not heard back from them. I don’t normally write reviews but when it comes to things that could affect my health or things that i could take back home to my family or even spread to people at work, that’s a pretty big deal for me. I am absolutely disappointed and disgusted. I should trust that my ‘temporary home away from home’ will be clean and safe, especially when i spend my hard earned money to stay there.

Excellent value for the cost