The Lakefront Anchorage

Shuttle was easy and quick to pick us up. Breakfast buffet was great and the views are wonderful!

Our room was Hot

comfortable and easy access to airport

They were supposed to give us a wakeup call and they did not, causing us to almost miss our flight

The location and that they had shuttles to take you downtown? To the trains station and the airport

I liked that it was next to the lake and an awesome coffee house (across the street). The manager was awesome!

For the price I was expecting a 4.5/5 star stay, but it fealt out of date and dark. The restaurant resembled a dennys and it was understaffed. The customers were bussing their own tables in order to sit down (this was in May so clearly they were not 100% staffed yet). That aside, we were never able to just get a good cup of coffee and light breakfast. Nore was the patio right on the lake like it suggests it was.

room location - I have stayed many times at this hotel - this is the 1st time I left disappointed - see what I did not like but I will stay there again

Rigid check in at 3 pm - would not even talk to you then - and at 3 pm I was in a HUGE line of folks trying to book in with only one attendant on duty - I hit the summer cruise ship time - hotel was not able to cope with volumes - buffet breakfast had little food available due to high guest volumes, they hazzled me on waiting until 11 am to leave room despite checkout is noon - were knocking on door to ask to me to check out even thought I had put the 11 in the system as when I was leaving - hard to get service or billing in restaurants due to high volume melt down - they seemed quite used to be able to "ignore" customers as most were one time cruise ship customers unlike me that comes again and again

The hotel had several strong points - the lobby and common area was large and had several taxidermy animals on display. The hotel is on a very large lake the you can see the water planes taking off and landing. A shuttle service is offered to and from the airport and to down town which was very convenient. Breakfast and dinner is available at the hotel. The staff was warm and attentive.

The hotel could use some updates as the carpeting and the furniture seem dated. Housekeeping could have done a better cleaning the carpet. The breakfast buffet could have had a better selection and presentation for the high cost. Dinner at the restaurant was good, and affordable. With a few updates and more attention to detail, it could be a better experience.

The Staff is exceptional..especially when we check in!!!

Not a Thing! The Lakefront is our Choice!