Embassy Suites by Hilton El Paso

The staff was amazing! They went over and beyond to help me feel comfortable.

The cleanliness of the hotel rooms were not up to par. The sheets had stains, the room had an odor, and the tables weren’t cleaned. The issue to me is both rooms we were given were the exact same way.

The jacuzzi was not working which was the main reason why I booked the room here

Front desk staff was very welcoming and caring to all our needs

Very clean

Ran out of some of the food options at breakfast by 10 on Saturday and Sunday

Have all drinks options available during happy hour, or at least more than one beer option, Budweiser was the only option

The breakfast was amazing everything hot, also you can have omelet made by a chef, the house keeping was very friendly.

We stay in here in 2 times the first one was perfect but the second visit the room they give us had a Smell of cigarette we tell to front desk and they give us a new room, no Smell but once in the room the outlet next to the beds wasn't working, the telephone wasn't even connected i mean the line no to the electricity

Breakfast! Maintenance staff! Reception staff.

The floor was stained, room was HOT, fire alarm was hanging off the wall, very dusty, found an object left by a previous guest, and there was mold in the A/C vent.