Embassy Suites by Hilton Dallas Market Center

It seemed it was up to date the best that it could be. The beds were clean, the room was clean, the staff was attentive and happy to help with whatever.

The property does however look and seem ran down. Things are cracked and scuffed. Bad paint jobs and bad patching. The ice machine was NASTY mold all in it. The public bathrooms were not cleaned well. There was dust everywhere.

It was located in a good area

The room lacked efficient cleaning. Notice a lot of areas with in the room that needed more attention. Some areas weren’t sufficiently clean.

The people at the bar all the employees that was very nice. Did I

I had to go down multiple times make make a plates that the room was very hot.The air was not working i told them I have fun and have seizures, so he did not sleep was not comfortable, did not enjoy himself. It was his birthday continued with the first shift changed. Nobody got back with me on the first talk to the second shield. Ask for a fan again, they told me OK never hear of nobody had to go back dinner and tell them again about my son asked he told me okay? By the time I got back in the ship was changed again. It was like a maybe 7 o'clock. She wants to ask us. Do you want to change room? S, no, for what my kids was already irritated, I was too Indian. It was already 7 o'clock continued to get told when the manager gets here at 9 speak with her. There's nothing to take me\nIn d, m, my son didn't feel good.The man that was cooking omelets , he was a different race for me, my phone stick did not feel good.So I was trying to get him out after I got mine to multiple people that wasn't the same race as me was also right there you didn't multiple omits c cooked he proceeded to stop cooking when I came up to the line to tell me. Oh, it's only one purpose. I told him I was getting me for my son, but also I saw multiple people getting more than with no kids at I told it was for my son, he was like I will help. We can't make multiple young makes one for each person he has to come down there. That really p***** me off. I walked off just to proceed the issue but it really made me feel bad. So I ask\n Ed him, what could they do to help us? I was also gonna book another night as you can look at it and see, I booked it, but then I decided I'm not gonna pay no money for something. I didn't even be comfortable or my children didn't either so I asked them, could they do anything anything I don't know. She told me since I booked a third party and it's booking. Issu\nE, that's nothing she gonna do about it.

It was a beautiful hotel. Breakfast was great

Night front desk person was very short. No personality. Didn't explain anything about the parking or wifi. Just jammed us a key and that was about it! Everything else about our stay was great

Breakfast

Sofa bed mattress

The separation of the rooms.

Super hard beds, the air conditioning didnt work in the bedroom only in the front room. There were relaxing chairs outside our room and people were hanging out outside our room and being loud, the shower curtains didnt keep water from going out on the floor, breakfast was very unorganized I had to ask were certain foods were located because unless you have been there before, you didnt know where it was. Staff were a little rude when asking for items. There were only about 8 parking spots in the front of the front if the hotel, if you went passed the barrier area you had to pay 30 a night that they took out of your money that were for the incidental. My family and I will not be staying at this location again.