Malmaison Edinburgh

Came to Malmaison yesterday with my partner for some food and drinks. The food was great, and our server page recommended us a nice Chenin Blanc which went down a treat. Will be coming back.

Great food. Wonderful service today from our exceptional server. ( Hannah ) we think. Lovey chilled ambience Thank you.

Absolutely outstanding meal at Malmaison Edinburgh. The food was spot on from start to finish, but the service took it to another level. Paige was an absolute star — friendly, sharp, and effortlessly attentive, always keeping our water topped up and making us feel genuinely looked after. Everything ran so smoothly and the whole experience felt special. Couldn’t fault it. 10/10, will 100% be back.

3 nights at Malmaison Leith. Allocated a first floor room with scaffolding outside the windows and then greeted with workmen right outside the window when opening the curtains in the morning. I understand maintenance needs to be done but feel we should have been informed about this at check-in when I may have upgraded as we were there for 3 nights. Room a little tired with draughty windows and threadbare carpet. Lifted only to 3 stars only on account of excellent breakfast with good quality food and attentive, friendly staff serving.

It was my first time here, lovely hotel, nice interior and decor. I had met with family here, for a 2 course lunch. The food was delicious and well presented by the staff. One person to highlight was Hannah, she was kind, friendly and very accomadating to us. The way she dealt with us with complete patience and urgency. Michael

Has a bit of a stressful day and left check in late. Want to give a shout out to Dalton for sorting everything out to dinner reservations. Reception staff are so friendly and really went out there road to make our stay special. Room is Amazing and so nice to get deep warm bath with arran aromatics after our walk along leith walk. I hope management gives dalton and the staff at reception the recognition they deserve (Moran room 220) 30/01

Excellent! We are delighted by the service and the facilities and will be back. We were welcomed, checked in and welcomed by Kite on reception Kite was incredibly helpful and went above and beyond to make our stay a great one, and should be commended for fantastic customer care. We upgraded to a club double deluxe room which was well worth it. A beautiful and striking hotel within two minutes of the tram station and with the added bonus of free parking We will be back

Second time here and would definitely go back again. Room was fantastic and service was amazing throughout from everyone we interacted with from Deep, Kite and Oona on Reception and Hannah in the restaurant to Kris who we saw in the reception and restaurant. Everyone was so helpful and friendly and breakfast was great too

The hotel was having some work done outside when we arrived . However on entering the reception and staff were perfect. Hannah was a delight, she was great in the bar & fab @ breakfast. Always helped and made sure we were all fine with everything. She is a massive asset to your team. The ambiance was also lovely. We had two rooms, my mums could do with a little update to the bathroom. However this was extremely clean and rooms large. Beds comfy & clean. You could pop onto the tram around the corner from the hotel to take you into the city 10mins.. Leath was a lovely place lots of resturants we went to a fab fish restaurant perfect. Can’t wait to return in summer for all the little bars. Value for money in the mal was great too. We all received a glass of wine free which tasted even better lol… Breakfast gorgeous on of the best. But it was full when we arrived. Hannah made the effort to get my mum a coffee and we all sat outside the restaurant. ( she was so busy and made us fell special) When a table was fee she came and seated 4 of us. My mum needed first aid, Hannah again helped strapping her fingers up. Everyone needs a Hannah in their life. Thank you & thank you Mal we will return Sorry it’s take a while to review xx

We visited the Mal before our winter holiday and stayed for 2 nights. Check in was swift and quick and we got an earlier check in for 12.30 as the room was already available. We had a suite on the 3rd floor. It was very spacious and had everything we needed but wasn’t exactly as clean as you’d expect with dust on skirtings and scuff marks in the carpet. The bed was comfortable but the pillows were a bit limp and not up to standard. During our stay we had room service which was fine. We also dined in the bar and were served by Hannah, what a lovely young woman she is. A credit to the Mal. Very friendly and professional and always has a smile. It was very refreshing to have staff who care for the customer. Check out was seamless and reception staff friendly. Only 3 stars due to the cleanliness of the room sadly. But we would return.