Spice Island Beach Resort

A five star resort should provide exceptional service, attention to detail and an exceptional Pampered guest experience. Here is why Spice island beach resort failed to live up to this five star designation 1. Lack of beach service/beach chairs / old tattered beach cushions. Unless you are in a beachfront villa you will be scrounging for your own beach chair on a daily basis. I was very surprised that a beach resort of this caliber doesn’t have a beach attendant to set you up with a chair towel and umbrella. We spend each day looking for chairs the cushions were tattered and dirty there was no beach service the first day and it was only after I complained that a nice young lady came by every day after. The beach is the highlight of this hotel. I do not understand why they do not have service and better furniture . 2. Uneven staff service. Some staff were lovely especially upon arrival. And others Seemed put upon to serve you. Arrival had my full of hope with lovely front desk person a nice drink and an introduction to the room. Went downhill from there . Food service was u even in that some Mornings particularly the servers seemed perturbed to be serving you l. We often did not receive what we ordered and service was often slow. We had to ask numerous times for things we ordered . Ar the spa I had to wait while one staff member regularly continued her personal Phone conversation leaving me waiting 3. Details - one treadmill of two wasn’t working for two days. Manager advised they were waiting for a technician Turns out the cable wasn’t plugged in and another guest figured it out. Overall a disappointment 3 Numerous times

The location and first impressions were terrific and the resort is situated close to the airport so the drive was not endless. Very welcome after a full day’s -8 “7travel. We had a lovely warm welcome to the hotel by the staff on duty and they upgraded us to their best accommodation because we were celebrating our 30th wedding anniversary. Thank you! Our villa was spacious and private. BUT there was no sun on our patio so we had to retreat to the beach. Disappointing On the beach the service experience was very Disappointing The view was magnificent but service was very poor. We requested beach loungers to different people 4 times before we gave up and sorted ourselves out. Disappointing There was one person serving everyone on the beach. (Lovely girl) but don’t forget this is a beach resort) Disappointing During our introduction to the resort I was struck by all the strict opening and closing times of bars restaurants and the pool. Which were very pleasant by the way and all overlooking the beach. The restaurant experience was good. Very personable staff at every meal and good food which was bit slow to appear. (Handy hint…... Don’t help yourself at the buffet. ). We were worried that we might tire of the menus at dinner but they changed it up night two 👍. The hotel is attractive and clean but a little tired and dated. e.g Tiles missing in our private pool. (Champagne problems I know but you are paying for perfection. ) the pool was very clean. They have done a great job of making the environment feel tropical and there are plenty of places to relax other than your room. I would rate the staff really. The sounds outside are tropical and the grounds are fabulous and well tended and everyone works very hard and is definitely welcoming. The shop sells mouth watering merchandise but at mouthwatering prices. (Take your passport in if making purchases because you can benefit from the tax free price) . Spice Island is everything you could possibly want in a tropical retreat but the owners could be less complacent given how expensive it is. I hope this helps.

This is an exceptional boutique resort hotel on the most fabulous beach in Grenada (or maybe even the entire Caribbean). There are c. 60 suites in the hotel so maybe a total of 150 guests but the staff really try hard to learn your names. The hotel is family-owned and you can easily tell this by the way they train their team to provide the very best customer service. It is a member of the Small Luxury Hotels of the World group. We have stayed at one of these before in Mauritius and this one in Grenada is very similar in many ways. In Grenada we stayed in an Oleander Superior Garden Suite which is one of their standard rooms but was very spacious and comfortable with views of the ocean in the distance but very close to the beach. The resort is ultra all inclusive and the room mini bar was well stocked with beers and spirits (but strangely no wine). The resort offers seated a-la-carte breakfasts, lunches and dinners in 2 adjacent restaurants, - the fine dining Oliver restaurant and the Sea & Surf Terrace Bar. During our stay (of one week), there were only 2 nights where the Sea & Surf Terrace Bar was open for dinner. If I had one criticism it would be to open this more frequently for those of us attracted to a less formal dining experience than offered by Olivers. The BBQ night hosted at Sea & Surf was excellent and probably more to my taste. There was an afternoon tea option but with all the other food, - we never partook! We booked the catamaran sunset cruise but unfortunately, there was no sunset. It was a great experience nevertheless. We also booked a free to wander jeep safari which I would also recommend but you need to be a confident driver as the jeeps go off road on some exposed, hilly and tight roads. It provided a great opportunity to see close up the Forts, Waterfalls, Lakes etc in this wonderful island. The wines served with meals (and at the bar) were good quality as was the selection of cocktails, prosecco, beers etc. On one of the nights at Olivers, one of the starter choices was frogs legs which I wouldn't recommend. Grenada is a lovely safe island (virtually no crime). There are very few "hawkers" on the public beach which was also very quiet at the hotel's south end of the beach. A walk up north got busier as you get closer to St Georges. We had seen previous reviews about mosquitos and I am often bitten a lot but we had no problems in Grenada in November. We did elect for Vitamin B tablets, Garlic tablets and mosquito repellant (but this usually doesnt work much for me but did here). Arranging your own taxis from the airport is simple (and much better value than pre-booking with the hotel). An excellent hotel with great rooms, public areas, food and wine but hats off to the staff for exceptional service from start to finish.

Amazing stay at Spice - having read the reviews before travelling you are never 100% sure however the service , location and overall atmosphere at the hotel exceeded our expectations. We stayed in an upgraded suite - Royal Ginger and had an amazing time. The food was absolutely superb. We ate lots of fish in Oliver’s - the yellow fin tuna with wasabi was off the scale. Unfortunately my waistline has expanded too much however that was a reflection of the excellent food and great cocktails. The service was very good and ALL the staff - restaurants , bell boys , reception , bar and watersports were excellent. I loved how friendly the team members were - you can tell a strong culture of service prevails with many staff with over 10 years of service. The location is stunning with an amazingly clean beach with fantastic sand and warm sea within a few footsteps . We took 2 of the hotel organised trips - both excellent and no more expensive than those available on other websites. In particular the sip and tour excursion was particularly good - Carl the owner took us to key sites and had the attraction of an inbuilt bar in the back. Key shouts outs to the following staff ; kristina , Lyndonna , Oneisha and Dwight however all were great Particular In summary an amazing break - will be back.

Our second visit and could not believe the wonderful welcome we received on arrival.We stayed in the seagrape suite which has direct access to the beach.The service thoughout our stay was simply superb.They train their staff to a high standard of service where everything is seamless, and you feel like family, where nothing is too much trouble.We had many excellent meals especially the pan seared scallops.Great entertainment, great activities from blind cocktail tasting to walks.We shall be back.

And underwhelming experience, falling short of my expectations. From arriving 25 minutes early to my 7:00pm reservation and told I cant enter the restaurant to having being served food very salty, an experience i won't be reliving anytime soon.

A medium sized luxury resort with gourmet dining and exceptional service! Ideally situated directly on Grand Anse Beach.

When you return to a resort for the 2nd time you hope it will be as good as before, but when you go for the 5th time you hope not just for consistency but that it’s evolved and improved and we were not disappointed! We’ve just returned from a fantastic stay. Seagrape suite perfect and nice for a morning swim. The bed linen so luxurious and Molton Brown products all make up the details that make the difference. A real highlight of this trip was the food. Really improved dinner menus that changed daily. Well cooked and beautifully presented. Good choices at lunch too. Well done to the new Head Chef Brenda and her team. As always the staff are the real asset. Great balance of informal and professional in every department. All great but just a special thankyou to, Lyndonna, Danah, Kaleshur, Dexter, Dwight, Kenitta, Katrina, Fabian and Cleon. Housekeeping, beach, pool and garden teams are often unsung heroes but are what make Spice Island worth coming back to. It was sad to leave but fingers crossed we can return soon.

This was my first time to Grenada and what a joy it was to spend 3 nights at the family run Spice Island resort. I'd heard about the legendary service and hospitality that this hotel offers spread over 3 generations of the Hopkin family and I was keen to test it out myself. From the moment I arrived I was treated like one of the family and welcomed with open arms. I stayed in a beach front suite which was right on the stunning Grand Anse beach. My suite was well appointed with everything I could possibly require and most importantly the bed was very comfortable! Every meal I had was delicious and the food here really is top notch. I didn't use the Spa, Outdoor pool or any of the other facilities and I woke each morning and walked the length of the beach which was a real pleasure. I chatted to a few other guests in the evening and most were repeat clients who also couldn't fault this amazing hotel. I look forward to returning with my wife at some point in the future. Thank you Janelle and all the team at the hotel for making my visit so memorable.

This was our 4th visit to Spice Island, from the airport transfer to the very warm welcome back from all the staff, everything was just perfect. We stayed in a Sea Grape beach front suite which opened onto the wonderful Grande Anse Beach, perfect for an early morning dip or a walk along one of the best beaches in the Caribbean. This being low season the hotel was less than 50% occupancy, this suited us as the hotel was very peaceful and there was no need to rush for tables at mealtimes or your favourite spot on the beach. The staff without exception were delightful, nothing was too much trouble and we we’re always greeted with a smile and by name. The weather was perfect, hot and sunny with very few showers. We have travelled extensively in the Caribbean over the last 25 years and Spice Island and Grenada ticks all our boxes, so much so we are returning in the New Year. Thank you to all the staff who made our stay so enjoyable and memorable, see you soon.