Leonardo Hotel Inverness

Could not stay in the room offered because of paint smell. Staff were great at trying to accommodate alternatives which was greatly appreciated

Could not stay in the room offered because of paint smell. Staff were great at trying to accommodate alternatives which was greatly appreciated

Disappointed with the breakfast. Typical English breakfast, not at all similar to what you would expect in Inverness from a hotel for this price.

Hotel looked nothing like the pictures. Terrible rooms, terrible bathrooms and extremely noisy in the night. Lot of other good options available. Skip this one

During my recent stay at the Leonardo, I encountered several issues that significantly affected my experience. While the concierge staff was consistently helpful, the lack of air conditioning made the building unbearably hot and muggy. The windows barely opened, and there were no top sheets for the bedding. Additionally, there was no screen protector on the windows, so we had to keep the lights off at night to prevent bugs from entering the room. Furthermore, there was no ice machine, and even the cleaning staff had to use fans to cool down due to the heat. The bathroom also had its share of problems, including a crooked toilet seat that couldn't be fixed, a soap regulator that limited the amount dispensed, scalding hot water from the tap, and a shower head that couldn't be removed from the wall. One other important thing to mention is the location. This hotel is located outside the city, so to reach the city center, you can expect a 30-minute walk or a £10 taxi ride, which may require some waiting. The view from the hotel was also terrible. To top it off, the pillows were uncomfortably stiff, and when we requested new pillows, we were informed that there were no additional pillows available. Additionally, the bed wheels were not locked, which caused inconvenience. Overall, these issues made my stay at the Leonardo less than satisfactory.

Hotel a bit run down Not a great selection for evening meals and what there was was poor fair We had to move room as when we went to bed and turned down sheets the bed sheet and mattress were soaking. It took over 1/2 hour to get a new room sorted. Key card faild every second time and had to spend ages at reception each time to get it reset. Spa facilities - these were good however 1. staff did not enforce rules especially in relation to the hottub where families with very young children monopolised it 2. Steam room was excessively hot 3. Sauna was cool On a positive note the breakfast selection was excellent..... for meat eaters ....unfortunately, my wife is vegetarian.

Shower had mold in it. Stains on the carpet. Beds were uncomfortable.

The hotel was great, the room was comfortable and well decorated. The staff were also very friendly and helpful. Inverness was a 15-20 minute walk down one road, so easy to head into town for food etc. There is also a bus stop close to the hotel if you'd prefer to get the bus. The only downsides were that we didn't think the room was cleaned properly as the wardrobe had other people's clothes in it and the carpet quite stained.

The property needs some updating for sure. We had a dirty room, late check in, our keys stopped working, we were given vouchers at for the bar and they weren’t used as promised and the service started off horribly, we requested late check out and were woken by room cleaning. The staff were friendly and helped but it was issue after issue which made the visit less than comfortable and definitely not worth the money.

Great hotel. Clean and central. Solid choice.