Extend-a-Suites - Extended Stay, I-40 Amarillo West

They renovating the past and it was reflected in the price. However, bathe was not clean, I couldn't get the shower to work. The tap dripped all night, and when I went to check out in the morning, the woman in the office made me wait 3 minutes while she attended to her phone. Come on, do better than this

As above

Group rented 3 rooms. One room had a mouse, all three rooms had roaches. Roaches were everywhere, including the hallways. Noticed problems after paying and was told no refunds. Many other problems. Not safe for children.

Horrible the desk assistant was very under qualified for the job, rude she was actually cursing at me when I asked for my money bakk because the Room were unsanitary there was huge wholes in the ceiling in the bathrooms and they were not suitable for renting out to people at all it was embarrassing and uncomfortable

The Owner is Amazing. We checked in at 11pm and we had the pleasure of visiting with Him. The hotel is under construction and Im sure when He is finished it will be grand. I hope that my posting doesn't keep you from staying there as it was great for the price we paid. Do not expect breakfast before their finished with construction. There was a pool but already empty which is probably normal in September.

I booked a single room with a king bed. I got a double with two queen size beds. One of the beds was broken so everytime we sat on it we hit the floor. The tv didn’t work at all and when we said something we were told they just changed management.

Broken bed and the tv didn’t work.

Old

The GM was very rude and mean overall i did not enjoy the stay.

Everything

There roucher bug in room