Comfort Inn & Suites Staunton

Room was fairly clean but did have a smell to it. The overall condition to the hotel probably could use a good cleaning as well.

BEWARE Upon checkin there were pieces of dry dog food beside the TV and 2 stink bugs on the curtain. We were tired and also not ones to complain so we just went to bed. Next morning we checkout and later find a $250 charge on our acct. I call the hotel to inquire and was told we were charged for smoking in the room. I explained that there was absolutely no smoking in the room and the manager said she would “go up and smell then call me back” I did not hear back. I have been dealing with them all day, finally speaking to the General Manager. I am currently waiting to see if this will be refunded. He was going to call me by end of day, havent heard back from him either. I have never in my life been accused of this nor gone through such an ordeal. Its crazy to me that they can “deem” you smoked in the room and take $250 just like that. I am an expedia Platinum VIP member as I travel alot. I do not normally leave reviews but this needs to be put out there. Go somewhere else if you dont want to be stolen from!

12:00 check out nice! Pet friendly. Nice bed. Quite even for the 1st room. Clean PET room!

Definitely could use a facelift. Room smelled old/possibly moldy when we got there. AC unit made a ton of noise. Rooms could use a good deal of updating/ better cleaning. Dogs barking, lots of noise very early morning.

Yes

It was a good hotel not sketchy,relatively clean,I’d do 7.5…but if you are a bigger person DONT stay here the bath room is so small it’s almost a closet..easy on and iff highway…typical hot food cheaper breakfast , terrible coffee…but it’s free. Yeah I’m sticking around 7.5

Convenient, comfortable well equipped room. The staff was extremely friendly and helpful.

Staff was super friendly and helpful. Water could be hotter

Pet friendly.