Quality Inn & Suites Gibsonia - Pittsburgh North

Not a whole lot.

It wasn’t very well maintained. The guy working there was not behind the front desk and white headphones around his neck. Room were not available at the time of check in. There were other people in the lobby becoming upset with him and the situation.

Only one staff member was actually pleasant and likeable, everything else about this location was a nightmare.

Everything needs major improvement. Manager Dave is the most unpleasant and unhelpful person I have ever had the displeasure of interacting with. Our room was filthy when we arrived, last guests checked out four days previously. Their old garbage, soiled linens, dirty washroom and items from their stay were left there for four days. Took the staff more than an hour to clean the room after they were notified of their mistake; it was a small room with two queen beds. When we checked the room again we found the sheets had not actually been changed, we were missing towels and some garbage still remained. When we spoke with Dave the GM he stated it was ‘not his problem’ could do nothing for us but change the sheets and that if we wanted to leave we would have to pay for the room still. I had to call booking.com to have them call and speak with this location in order to get a refund. It is three days later and I still waiting on approval from this location to receive my refund.

Almost nothing

Many concerns 1- the location (next to cemetery) so many unusual sounds at night! 2- the washroom faucet 3- the normal faucet (very hard to use) 3- no breakfast (breakfast is nothing to consider) 4- morning shift are not helpful Tried to cancel the stay, but administration refused(although it states in case of cancellation, first night will be deducted-which was ok for us but to move to better stay) and they mentioned all days will be charged even if we don't stay!

Did not have breakfast

Noise from other rooms in afternoon was really bad. Playing loud music over and over again for hours

got the hottub room and 100% will be staying again with my boyfriend we loved it. the lights, shower lights, smoke room didn’t smell like smoke at all, right next to everything!

Beds were comfortable. Water was hot but hot water in sink was hooked up backwards

No coffee pot in room. Asked for 1and staff brought 1 but it was filthy

Melissa and the pool

Everything else the staff talked about everyone the rooms had no heat they over charged me 3 times was such a horrible experience