Rodeway Inn Seattle Airport

If you're considering staying here, my advice is simple: know exactly what you're walking into. The photos and price do not prepare you for the reality. In all my years of travel, I have never left a hotel and chosen airport chairs instead. This was, without question, the worst hotel experience I have ever had. I rarely write negative reviews, but this property was so concerning that I feel obligated to warn other travelers. In my opinion, the building is in such poor condition that it should not be operating as a hotel. Stay elsewhere. Even if it costs more, you'll be glad you did.

Unfortunately, almost everything. We checked out shortly after checking in because the condition of the room was unacceptable. The odor was so overwhelming that it made us feel physically ill. We tried opening both the door and the window for fresh air, but the window opened without a screen, which created another concern. The room appeared poorly maintained and unclean. The bedding, pillows, and furniture were in such poor condition that we were uncomfortable setting our belongings anywhere. Even the "Do Not Disturb" sign was a handwritten note rather than a standard hotel sign. We were returning from a cruise with large suitcases and had to carry them up narrow, unsettling stairs because there was no elevator. After seeing the room, we decided we would rather spend the night at the airport than stay there. In fact, we left and slept in airport chairs instead. The customer service was equally disappointing. Check-in took an unusually long time, and the front desk clerk appeared unfamiliar with basic hotel procedures. We were charged an additional fee for early check-in despite rooms already being available, and the amount seemed to be calculated manually on a calculator rather than through a hotel system. No refund or accommodation was offered after we immediately departed. I work in the hotel industry and understand that budget properties won't offer luxury accommodations. I also knew I was taking a chance booking during a sold-out weekend. However, basic cleanliness, maintenance, and customer service should be expected at any price point. This was by far the worst hotel experience I have ever had.

close to airport

very dirty / cockroach infested rooms and used crack pipes

Price and location.

Staff could have been a little better at cleaning and doing something to curtail the lingering smoke smell for a no smoking room that was probably recently re designated. Overall we were satisfied and the room on the 3rd floor was quiet even though we had to walk up 3 flights as there is no elevator.

I could walk to it from the airport in about 20min.

room door looked like it had been kicked or otherwise broken in before (you could see the torn wood around the handle/lock area had been 'repaired')

Nothing

Nothing

It was a dump

It was close to airport walking distance

The price was not amount to the quality of the rooms and accommodations