Fairmont Copley Plaza, Boston

I stayed 3 nights in June at the Fairmont Copley Plaza and loved every minute of it!!! - lobby reception, so friendly and when we checked in early the room was ready for us! - we enjoyed the brunch and weekday breakfasts and the menu is spectacular! Top notch menu with so many delicious options, every guest that received their meals were swooning! The restaurant is beautiful with a lovely ambience in the morning which shifts to a more upbeat environment for dinner. We loved the food so much we ate dinner there twice out of three meals!! Everything was fantastic!! Get the bread! Get the truffle fries, quite possibly the best I've ever eaten!!! Burgers etc all of it was amazing! I've had my fair share of a salad with +chicken, this was no "call it in" salad. The chicken was rotisserie crispy and juicy, the best. - our room was perfect, huge for a classic room, lots of space to iron and mill about. Temperature was easily adjusted and we could not hear anything going on above, below or outside, great night sleep on comfy mattresses and crisp bedding! - front desk were incredible! Danielle helped us finalize our bill and went above and beyond with Peter the managers help. Everyone listened, and truly strived to make my stay the best it could be. - finally the neighbourhood! WOW!! A block away from the Boston Public Library plus lots of shopping! Think Anine Bing, Veronica Beard, H&M, Anthro, Nordstrom Rack. And a 30 min walk to the action, modern pastry etc!!

I loved the property in every way, the location, the staff and the on-site restraunt. I highly recommend the hotel.

We recently stayed at the Fairmont in Boston and overall had a very good experience. The hotel itself is beautiful, with classic charm and elegant surroundings. One of its best features is the location — it’s right in the heart of the city, with easy access to just about everything you'd want to see or do in Boston. When we arrived, there was a bit of an issue locating our reservation in the system, which was frustrating at first, but thankfully the staff resolved it relatively quickly. Speaking of the staff — everyone we interacted with was friendly, professional, and really made us feel looked after throughout our stay. That said, our room was facing the street, and unfortunately, the noise from early morning traffic (especially trucks) did disturb our sleep a bit. If you're a light sleeper, it might be worth requesting a room away from the street. We dined at the hotel restaurant — the food was good, though we weren't overly thrilled. Still, it was a pleasant experience overall. Despite a couple of drawbacks, we would recommend the Fairmont for its charm, service, and location. That said, due to the noise and a few minor hiccups, we couldn’t quite give it a full 4 stars.

Wonderful stay

The bed was uncomfortable. No WIFI, seriously? No minibar fridge was inconvenient. Coffee machine didn’t work. No coffee service in lobby. I think the hotel is pretty but not a hospitable place or a good value.

Staff were very helpful and friendly. Would definitely go back

We loved the bar/restaurant in the lobby. Food and staff were Fantastic

It's Grand!

It's Grand!

Great location. The staff was very accommodating and knowledgeable. We will certainly stay there in the future again.