Edmonton Hotel and Convention Centre

Just a bed in a room. No toilet paper, no real sugar for a coffee. If you just need a bed and that’s it, it’s an expensive place to stay. If you need to work or sit somewhere other than the bed, go somewhere else. The room does not look like the pictures.

Yes

In a very strang

Interesting location. Nothing around this hotel to walk to. Besides that the hotel was great! Staff was great! Room was great!

It was an amazing stay! The staff were helpful and friendly. The breakfast was SO good! The room is great, only thing that was missing for us was a small dresser for clothing. Otherwise, fantastic!

Staff were excellent. Great value for the money.

A1

First of all - this hotel is EXTREMELY dark... the lighting is horrible... First night there was blood all over our sheets (the actual fitted sheet not the comforter). I called front desk to ask for new sheets. When the lady brought us sheets she didn't want to see the blood on the sheets and she made us clean the sheets. Super unprofessional and not friendly. Her response, "You probably dirtied the sheets"... excuse me? The next morning I complained to the front desk. Few hours later management called me (around 1pm) and upgraded us to a suite as he was unable to give us any compensation as we booked through expedia. This was frustrating as we weren't getting in until after midnight and having to leave the next morning.. so we got compensation yet weren't able to enjoy it...

The property was beautiful, unfortunately the restaurant/pub was horrible. I ordered a salad and it had a dead fly in the lettuce. No apologizes, just a “I’ll take the salad off the bill” I was then of course no longer interested in food so I didn’t eat my main meal. Complete waste of money. Expedia said the hotel was 10 mins away from the commonwealth stadium, that is completely wrong. It was a 27min drive. That would’ve made a huge difference in booking this hotel if I’d known that first. The hotel needs some updates. The carpets are all coming apart. My daughter fell due to this. The staff at the front were the only ones that were fantastic. I’d suggest looking for a different property if you need to get anywhere without driving. The view out of our window was a steel / junk yard.

Staff was not great. Not very friendly and seemed reluctant to accommodate any requests. When asked if my taxi was confirmed, all the girl said was yep we called.