Edmonton Hotel and Convention Centre

Fabulous front end staff

Overall the stay was ok. Elevator was down on sunday so i had to use the stairs up and down and we were on the 5th floor. Wouldve been nice to have a table and a chair in the room, where the big empty space was. All the vending machines were out of order.

Price was ok for first night but more than tripled for the following 2 because of the weekend despite being booked in advance. Ordered food from restaurant Thursday night and was told it would be 20 minutes (only ordered 2 mains and an appetizer) but was made to wait over 45 minutes for anything to come out. Only give continental breakfast 1 night out of your stay and it is definitely nothing to call home about

Great stay, clean, big rooms

It was a good place to stay

Although this hotel a little bit out of the way, it turned out to be a great hotel for us. The beds were extremely comfortable, the room had great black out curtains and was very quiet. The room was also very clean. The breakfast is ok - I never expect much out of a free breakfast, but had lots of variety. The staff seemed to be friendly and courteous. Best part was it was very reasonably priced and even with spending money on a few ubers to get around, it ended up being cheaper than hotels downtown.

Front desk staff and manager were amazing. We checked in on the second day of a Morgan Waller concert. The place was sold out and the lines long and the staff were so helpful.

Beautiful hotel

The check in process took 30 minutes which is way too long. One of the lamps in our room did not work, the towels given to us had makeup on three of them, there was a crusty towel left on top of the shower curtain rod, and the fridge barely worked. One elevator did not work, and the one that did work had a screaming beep the entire time. We also tried to call for room service multiple times and no one picked up so we went down to the front desk and were informed that the cook just did not show up so they had to reject multiple requests for food. The breakfast was decent though.

Same breakfast everyday. Gym needs to clean