Heathman Hotel

CONS: We ordered the Valentine's tea service, and while the website says gluten free options, the gluten free options felt like an afterthought. They brought out a much smaller and disappointing selection. After having had other gluten free tea services, my expectations were much higher, especially for the cost at $120/ea for the Valentine's tea. Additionally we both felt sick afterwards, and spent Valentine's afternoon in our room with gurgle gut. We came during the lobby remodel, which wasn't mentioned during the reservation process, and the initial impression was awkward. This is completely understandable and common during construction and otherwise did not interfere with access or our experience at all. PROS: At the tea, the chef came out and offered replacement items from the restaurant menu at no charge. When we mentioned we were sick, the staff brought ginger ale and water to our room,again at no charge. At check out they comped the entire tea service. They were incredibly accommodating. The building is beautiful and the room was excellent. SUMMARY: We would absolutely visit again. We would love to see the completed lobby remodel. As a celiac though, I would not order the tea service.

I enjoy the location of the hotel in downtown Portland. The restaurant has delicious breakfast offerings. Rooms are always clean and comfortable

I may have adjusted my stay times as the hotel is under construction with a make over to the guest checking and library.

Huge room and tv! Good facilities and location.

Bathroom was huge but a bit towards the older side.

My husband and I stayed at The Heathman for a staycation. We had a lovely time. Everyone was welcoming, kind, and helpful. Our room was spacious and clean! The location is fantastic and we were able to walk to dinner, to the grocery store for snacks and to an event at Pioneer Courthouse Square. We are looking forward to our next stay!

I generally don't like staying in downtown areas, but the Heathman Hotel was very pleasant and located near lots of interesting things within walking distance. It was a bit of a surprise when I first pulled up because you couldn't get into the main lobby due to renovations. I didn't pay attention closely to their email. I was very grateful for the help from the valet as going in through the restaurant with the steps would have been difficult for me. All of the staff are wonderful and so helpful. The restaurant was excellent, and room service was a lifesaver the first night I got there.

The Heathman is the perfect base for taking in downtown Portland’s art scene (and shopping!). It is elegant without being stuffy, and staff members are personable and professional.

I can see the allure, the location is spectacular, the building is grand, but the overall feel was "meh". The room felt cheap, nothing special, and for the price, a little special would have been nice!

The Heathman shines, even while under construction. The rooms are fantastic, quiet, modern yet timeless, and extremely well appointed. The staff are friendly and professional, and my experience with happy hour at the bar was tip top and the food was wonderful. I look forward to my next stay.

Convenient downtown location, good restaurant and comfortable rooms!

Main lobby under construction but not a bother