Sonesta Select Scottsdale at Mayo Clinic Campus

Not one thing.

The entire hotel was overrun by kids staying there for a soccer tournament. Unable to use/enjoy the pool. Kids were running in the halls in the evenings, i called front desk/complained but to no avail. I eventually went into hall and confronted the kids running and told them to please stop. I visit scottsdale several times a year. I only chose sonesta select bc i figured it would be quiet...um not only was it not quiet but there was nothing "select" about the room and overall facilities. I have no intention of returning. Also, the black top damage @ hotel entrance was extremely annoying! Unbelievable hotel guests had to drive through "giant potholes" coming and going. What a dump.

Staff was super nice and friendly. We had to spend a night there before going to the airport

Staff was exceptional. There could have been a better option for food and adult beverages

The place was dirty. The carpets in all the halls have not been cleaned in some time. You can clearly see the path in the hallways. The walls also have been neglected as they are in dire need of painting. And, not just a coat of paint, but masking corners to make the lines sharp. Lastly, the bathroom was not very clean. I found long black hairs against the wall next to the tub, a small, what appeared to be a blood splatter on the wall next the toilet. Kleenex box had one tissue in it. This is a result of poor housekeeping management oversite. That said, I would stay here again because of its location next to the Mayo Clinic. Staff was exceptionally helpful and nice.

Location

Was dirty and unfriendly staff

Great location for appts at Mayo. Friendly staff and the rooms are excellent and cozy!

Not many food options on the menu but no complaints otherwise