Alexis Park All Suite Resort

현관 키가 가끔 작동이 안돼서 들어가는데 불편했음(1710호)

The staff is awful. The rooms are terrible. They treat their guests like garbage. Forget this place. Don’t ever stay here. Imagine booking over 30 ROOMS and they screw up and blame you and then lock you out of your room. That’s this place.

Nothing

The bar had horrible drinks. The rooms were dirty and the bed was sooo hard . The front desk didn’t have the type of room that they booked for me. And then gave me one for one bed. I had to move after getting the wrong room twice! The pool was bad too. The water was cloudy and dirty in all three. The lifeguard was falling asleep in his post and almost fell off! The alarms in the whole building went off for about 10 minutes, one time at 7:15 in the morning! The hotel was very dark at night and scary to walk through . There were no lights. The hotel was ridiculous to navigate as there weren’t many signs and they few maps they had were hard to read. The whole place smelled like cigarettes outside. Very disappointing

The grounds are really pretty. The pools are relaxing and the rooms are nice. The location is quiet. Although it is on a main road, it is not noticeable from the resort.

The ice machines are in the pool area and the lock on the pool nearest to me was broken and I could get to the ice. There was a mix up with my reservation. Prior to arrival, I called to confirm my reservation and was told that my reservation could not be found. I questioned myself and re-booked my stay. When I arrived, I was told I had two reservations and they were not able to honor the original. I did not get the convention rate and had to pay a high resort fee. In addition, the hours of the two dining areas on site are very inconvenient, and very expensive. The same for the retail location on site, that has limited selections.

The beds were comfortable, as was the room. The location was not far from the Las Vegas Strip. Free parking is definitely a plus, and (though this depends on your personal aim) it's one of the few hotels in Las Vegas not located inside a casino.

Maintenance isn't its strong point. The rooms are a bit shabby on the outside, though they're comfortable inside. The bathroom door was defective.