InterContinental Lisbon by IHG

From start to finish, our experience was amazing. We cannot give enough praise to the hotel and its staff for a wonderful stay and experience. *ROOM* As Diamond Elite guests, we were given a superb upgrade to a two story suite and it was stunning. Most importantly, a super comfy bed and decent air conditioning. We were on the 18th floor with a balcony offering stunning views across the city. The room was well appointed with two TVs, mini-bar/fridge and a Nespresso machine. The bathroom had a lovely shower and was immaculate throughout. *Location* Easy to reach from the airport (5 miles) and not too far to walk to the centre. Ubers are cheap and available everywhere meaning everything is within easy reach. *Staff* Wow, amazing and lovely people throughout. We especially appreciated the Club Lounge staff, notably Flavia and Carolina. *Housekeeping* The main service was excellent and our room was immaculate and clean. The evening turndown service was a little hit and miss though. *Food/Drinks* We ate in the hotel restaurant a couple of times and the food was top quality. There is a good selection of reasonably priced wines, too. The quality of the drinks and snacks in the Club Lounge were first class. The only criticism is that the Club Lounge "Happy Hour" only operated from 5-7pm, which meant that was the only time you could have a glass of wine there. Longer Club Lounge "Happy Hour" times would be a big plus. Overall, a truly wonderful experience. We look forward to a return visit in the future.

Lovely hotel, very attentive staff. My room was quiet, clean and had amazing views over Lisbon and the river.

I spent the initial part of a 16 day Spain/ Portugal trip at the Inter Continental Hotel in Lisbon. OUTSTANDING HOHEL! Great choice. The hotel is well located, the staff quite helpful, the rooms outstanding. I have stayed at many Inter Continental Hotels around the world and their facility in Lisbon measures well against any of them. Terrific service. The on desk was quite effecient, the concierge very helpful, the rooms outstanding .