Akarinoyado Togetsu

The staff who handled our check-in (26 Feb 2025) were welcoming and helpful, especially the lady with glasses who spoke English. Even the gentleman at reception and staff at the dinner buffet gave a good impression despite the language barrier. This contrasted with the staff at reception when we checked out the next day (see next section). I also noticed that staff took special care to arrange the restaurant seating for our group of eight adults - they did a great job so we had both easy buffet access and a bit of privacy. The rooms were impeccably clean and had plenty of amenities, as well as a nice view, windows which could be opened for air, and a beautifully appointed bathroom with excellent water pressure. My expectations in terms of the rooms were exceeded. Both the dinner and breakfast buffets were delicious with some dishes freshly made to order (omelettes at breakfast; seasonal desserts and dishes such as chawanmushi and beef at dinner) - I would glad return just to eat these again. Hotel is within 10 mins walking distance of Umi no Jigoku and a small shopping street. There is a huge parking lot. I did not use the public onsens but my travelling companions did (multiple times), and enjoyed it.

The middle-aged lady staff at reception when we checked out (27 Feb 2025) gave a rather rude impression as she did not greet me, smile, or even look in my direction as I was returning my key for check-out. She was the only sour note to an otherwise lovely experience.

The dinner and breakfast both exceeded our expectations as did all staff we encountered. Appreciated the shuttle back to the station after we checked out.

全てに素晴らしい宿でした。 料理もひとつひとつがワンランク上でした。 特にステーキは柔らかく美味しかったです。 海老がちょっと臭みがあり残念でした。

Dinner buffet, staff great attitude.

N/A

とても親切なサービスや挨拶を提供してくれました。

Great breakfast experience

Both dinner and breakfast buffets were of an amazing quality worth going