Anacapri Holiday Resort Apartments

Everything. Male staff was amazing nice clean pool, we loved our unit. Will stay again in Jan 27

Staff were friendly. Location is not too bad.

Only provided with half a roll of toilet paper. Beds were extremely well used. No tea or coffee provided. Requested roll out bed on initial booking, was not in room on check in (11pm). When it was provided, mattress was sunken and springs sticking out. No air conditioning in the bedroom. Air con in the lounge barely worked.

The location was good. The unit was bad. Unit no 56.

The unit was not cleaned upon our arrival. There was grease on a tray in the oven. The toilet was dirty in both bathrooms. The floors had not been vacuumed. The unit had a cracked shower screen in main bathroom. The basin in the ensuite was cracked. The light did not work in the walk in robe. The ensuite bathroom has a whole in the tiles near the floor as if a pipe has been pulled out. The washer and dryer had to be cleaned before use as they stank. The screens in the lounge room were not block out screens. We stayed there the last week of August and the unit was an oven to come back to at the end of the day. Upon arrival the aerial to the tv was on the floor. When we connected it to tv we found it loose and tv static. The manager was not there until 5pm as stated Monday or Tuesday so we could not see him until Wednesday morning when we could complain and show him photos .He did offer to get the cleaner to come but by then we had cleaned bathrooms and floors. He did bring up tea, sugar and coffee satchels as there were none on arrival. No milk provided. My sister and husband arrived from Greece to QLD for their 50th wedding anniversary. It was a Hugh disappointment for all of us when we saw the unit. I was embarrassed to have them stay there with me. The unit 56 was a disgrace. Francine MacDonald

The location

They are money makers, the apartment was not ready at check in. Not clean facilities. And they demand a bond for check in which they withhold for no apparent reason or explanation

Clean, neat and spacious exactly what we needed for our trip

The car and motorbike noise from the road was noticeable. It did reduce as the night wore on. There was construction work adjacent the hotel that started early on a week day

Excellent apartments. More than met our expectations.

Location

Cleanliness was poor , floor was disgusting, showers had to ask to be cleaned.for a self contained unit the stove was hard to use , oven was dirty , I purchased a toaster to leave at the apartment.

The location. Close to the beach and surfers paradise.

Everything else. Broken bed, broken shower, very unclean and grubby with a bad odour. Stains on carpets and doors somehow, pillows were old and stained. It felt like the place hadn't been cleaned. Needs a serious upgrade of facilities. Strip the place and start over. Way too expensive for what you get.