Masseria Santa Lucia

Room was basic with no tea/coffee making facilities, poor in room Wi-Fi, a small TV with no English channels. Room not sound proofed enough to exclude the sound of the barking guard dog or car transporter at the neighbouring car rental compound, nor the sound of a noisy family in the room next door. The room was ill equipped in other ways too - three pillows and one cheap plastic cup in a double room for two people. We also had to request toilet rolls which were forgotten on one day. The in room air conditioning is good. The hotel is in the middle of a industrial estate. It is visually well screened once you are inside the gates, but traffic and other noise can be heard. It is only 10 minutes drive from the historic centre. The pool man is surly and he allows furniture to be reserved for the whole day even when not in use. We ordered a sandwich from the same man and witnessed him spending 15 minutes on his phone before starting to prepare our sandwich. The pool is open to non residents, so became very busy at times. We found communication very difficult with a number of staff members who had very little grasp or understanding of English. We had very slow service in the restaurant by inexperienced staff who spent a lot of time on their phones. One phone even rang in the pocket of the server at our table! The food was v good, although served on plastic plates, but we cancelled a further dinner booking because of the service and attitude of the servers.

La infraestructura del lugar es muy típica de la zona, el parqueo es muy cómodo y el personal muy amable

Very good hotel, clean and very friendly and helpful staff, told us about a range of places of interest to visit in the city

Tastefully furnished and well laid-out farmhouse. You really wouldn't expect to find such a piece of tranquility in an otherwise industrial outskirt of the city. The real highlight for us was the restaurant which featured fantastic artworks. The guy who served us was very friendly and helpful and the food was a very high standard.

Beautiful apartment located right downtown next to all Matera has to offer. Everything is walking distance. The apartment is beautifully designed with every amenity we needed.WIFI is great. Our host Nicola greeted us with coffee and was on hand to take care of any request we had. He even arranged for a masseuse to come to the apartment for my girlfriend. There are a few other apartments within the property all with separate entrances and although they where occupied we could not hear the other guests. We highly recommend this property.

Funziona tutto Personale accogliente preparato giovane

This property is beautiful!!! It is not located close to the Sassi

Outstanding! The owners are extremely pleasant and gracious. And they have created a beautiful experience. It's a bit distant from the historic center, so (if you don't drive) you will need to plan your transport. At first I was worried at the distance; but in the end, I was so happy with this location. The proprietors are ready to answer any questions or advise if asked. Lovely service, beautiful rooms and outdoor courtyard. And each room's outdoor seating are a special treat when recovering from a hectic or long day.