The Victoria Falls Hotel

Iconic hotel conveniently located in Victoria falls . The hotel has retained its former charm, every room has something different to offer. The garden is wonderful and the view on the bridge with the smokes emanating from the Falls is magical

Even though staff was charming, we were disappointed by the service during dinner . No one was paying attention to us and we had to get up to place our drinks order directly at the bar. The kitchen supposedly closes at 10pm but by 8:45 they were getting ready to wrap up the buffet while we were still having our main courses. They waited until we were done but we could feel some impatience at getting it over with .

We booked two nights at this hotel at the end of an almost three week trip through South Africa and Zimbabwe. We wish we had booked a longer stay. It is not hard to understand why the Queen Mother considered this to be her favourite place on earth. Everything from the accommodation to the food to the staff was 5 star.

The Victoria Falls Hotel was such a memorable and unique place to stay during our trip. There is something incredibly special about being able to stay at a property with so much history and character while still feeling comfortable and well cared for. From the moment we arrived, the hotel felt timeless — elegant, peaceful, and full of old-world charm that you simply don’t find very often anymore. My dad and I stayed here as part of our journey through Southern and East Africa, and it was the perfect complement to the more immersive safari camps and lodges we experienced along the way. The grounds are absolutely beautiful, meticulously maintained, and offer stunning views toward the Victoria Falls Bridge and the mist rising from the falls in the distance. Walking through the property truly feels like stepping into another era. One of the things we appreciated most was the atmosphere. There is such a calm and classic feeling throughout the hotel, whether you’re having drinks on the terrace at sunset, or simply wandering through the historic hallways and reading about the hotel’s past. The location is also unbeatable. Being able to easily access Victoria Falls and explore the surrounding area made everything very convenient while still allowing the hotel to feel like a peaceful retreat away from the crowds. We stayed for 1 night and were able to do the falls walk (we just walked on the road to the entrance and gave ourselves a self guided tour), and we did a helicopter tour in the morning before leaving. Which was amazing- we even saw elephants, giraffes and zebra from above! The service throughout our stay was warm, professional, and welcoming. Everyone we encountered made us feel genuinely cared for, and the staff clearly take great pride in maintaining the legacy and experience of such an iconic property. What makes the Victoria Falls Hotel so special is that it doesn’t try to be ultra-modern or overly flashy. Instead, it fully embraces its history, elegance, and sense of place — and that is exactly why it stands out. It felt authentic, refined, and deeply connected to the incredible destination around it. Looking back on our trip, staying here with my dad added such a meaningful layer to the overall experience. It was relaxing, beautiful, and full of character — the kind of place that becomes part of the story of your journey rather than just a place to sleep.

This is a beautiful hotel with an outstanding view of the Victoria Falls Bridge from its terrace. It has a lovely ambience exuding an air old fashioned and gracious luxury. The room was beautiful, high ceilinged, quiet, spacious and very comfortable. The staff couldn't be more helpful or friendly. We enjoyed the "high tea" in the afternoon watching the rainbows over the Falls bridge. Dinner on the terrace was magical too. All in all one of the nicest places we've stayed.

We should have stayed longer !

We really enjoyed our stay at the hotel. Within walking distance of Victoria Falls and we are really glad we have been able to experience the ambience and decor of the hotel. Like going back in time. We felt very relaxed.

Amazing staff. Thank you for making our stay so special.

The location is perfect. The staff is absolutely wonderful. We have never been treated so well at any hotel anywhere in the world. Thank you for your kindness.

Excellent

Nothing