The Victoria Falls Hotel

You can see the bridge over the river from the terrace. Colonial style luxury walkable to the falls

Tiny gym but this reflects the vintage of the property

We last visited many moons ago, and I'm delighted to say nothing much has changed. This lovely old lady is kept in great nick, and everything is still top class. Excellent food, fluffy bathrobes and quite the friendliest and most customer-oriented staff you will find anywhere. Sadly the one distraction we found this time was the incessant noise of the helicopters flying overhead all day, every day. There is nothing the hotel can do, and that is why I still give it 5 stars, but be aware that the stunning views and proximity to the Falls come at a price.

This is an elegant colonial-style hotel. Our welcome was warm and welcoming. All members of staff were attentive and very efficient. We were offered a welcome drink while we checked in. The view of the bridge at the falls was superb, and the spray of the Falls, which were in full spate, was fantastic. Our visit to the Falls with our guide was incredible. What an experience. The power of the water, the sound, just standing and watching - nature at its most dramatic, superb! The main reception rooms are as we expected, and we were glad they had not been modernised; they are part of the history. We enjoyed looking at the paintings and the art gallery, as well as walking the hallways and corridors. The pool was well served with comfortable beds, but a lack of umbrellas meant endlessly moving to have a little shade. We ate in the Livingstone Room Restaurant, which was perfect, with excellent attentive service, delicious food and a wonderful pianist. We also ate on the Terrace, which came into its own in the evening, and although the Jungle Restaurant is undergoing refurbishment, lunch in the garden by the pool was perfect. Our Classic Room had been upgraded, but sadly, I wish it hadn't been. It looked like any modern hotel - it had no character. Two of the window panes were obscure glass for some reason. The bedside lamps on the very small side table were so lightweight that they could be knocked over easily. There was no desk/dressing table/chest of drawers to put anything on - there was room for one. No power point by the full-length mirror for hair drying; the bathroom wasn't big enough for that. A mirror over the fridge cupboard would have helped. The shower room had nowhere to put anything except a tiny table. There were no hooks to hang coats. On leaving, while waiting for our driver, we were shown around more of the hotel, which included another Classic Room in the Stable Block. (I wish we had asked to change rooms when we arrived) This was elegant with a large bathroom including a bath, and a beautiful desk, albeit it was a bit further to walk to the restaurant, terrace and pool, but it was by far a much better room. Please do not modernise this room. We really enjoyed our stay, thank you for the simply excellent attentive service and delicious food.

Location and design

Small rooms

What an amazing property from design, location, grounds and the amazing team. We were blown away from our visit. We were not planning on retuning to Zimbabwe but now we know we are going to and know exactly where to say.

What a privilege to stay at this hotel. Yes it’s a bit shabby - but that is part of the charm. The staff are exceptional - really great service. Room was comfortable and the hotel is spotlessly clean. What surprised us was the great quality of the food - exceptional food both in the Livingstone and the main restaurant.

Our stay at the Victoria Falls Hotel has easily become one of our most memorable travel experiences—and without a doubt, this is now my favourite hotel. From the moment we arrived, the level of service was exceptional. Every single member of staff, from the gardeners to the management team, was exemplary. Everyone went above and beyond to make our stay special, and they are genuinely the politest people I have ever encountered. The hotel itself is stunning. The grounds are immaculate and beautifully maintained, and the property has a wonderful historic charm that adds to the overall experience. We were incredibly fortunate to receive an upgrade, and our room was simply breathtaking, with views over the gorge and Victoria Falls. It truly was a “pinch me” moment. We dined at the hotel most evenings, alternating between the Stanley Terrace and the Livingstone Restaurant, and both were excellent. The food, atmosphere, and service were consistently outstanding. We also arranged several activities through the hotel, and everything was seamless and thoroughly enjoyable. It made exploring the area effortless and stress-free. Honestly, there is nothing I would improve about this hotel. The only disappointment of our entire stay was having to leave. We had such a wonderful time and are already dreaming of returning. Thank you to the entire team for making our stay so special.

Die Lage und Historie ist super

Es muss sehr viel renoviert werden. Das Frühstück war sehr einfach! Der Preis viel zu hoch für den Standard. Das eine Restaurant war abgerissen und nicht nutzbar.