Raajkutir - IHCL SeleQtions

The staff. The interior. The food.

Too noisy. Workers making too much noise i n the night till 1-2am non stop. Nobody cared to check or keep them down. Door slashing sounds all day.

Ambience

NA

Excellent for escaping the busy city. There is peace and tranquility in the lovely pool and spa. We loved the evening entertainment whilst enjoying cocktails and a delicious dinner.

Nothing.

Staff were lovely (except for a couple of reception staff) and very helpful. Always going above and beyond. Ankur and Rohit Tamal, paromita, Shipra at breakfast, koushik in restaurant were amazing. The chefs took particular pride in their dishes and made all effort to cater to individual needs.

Bed and mattress were very high and we were provided a couple of wooden steps to climb! and not suitable for elderly or people with mobility restrictions. Risk of fall too.

There were female staff even at night who cared me who was a solo female traveler. I felt safe and comfortable. All staff are very professional and friendly. Thank you!

Breakfast was fine. There was not much of immediate interest in the vicinity apart from the lake.

Lack of staff training. For example during a morning flute performance ( excellent way to start the day)by an accomplished flautist , one of the cleaners on the hotel staff plugged in his floor polisher right beside the performer and commenced polishing the floor .