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9 / 10 Guest Rating

The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago, us

The Ritz-Carlton, Chicago - main view

About the Property

Luxurious Accommodations with Stunning Views

Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.

World-Class Amenities

Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.

Prime Location for Exploring

Situated near the Magnificent Mile, Navy Pier, and the Museum of Contemporary Art, this hotel is the perfect base for exploring Chicago's top attractions.

Book your stay at the Ritz-Carlton, Chicago for an unforgettable luxury experience.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that all rooms are 100% fully nonsmoking. Smoking is also prohibited in all public areas such as restaurants, lounges, pool decks and lawns. Valet parking is available for USD 79 per night. The one-time extra bed fee is USD 40 per night. The one-time pet fee per stay is USD 250.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with City View - Photo 1
King Room with City View - Photo 2
King Room with City View - Photo 3
King Room with City View - Photo 4
King Room with City View - Photo 5
1/5

King Room with City View

Featuring large picture windows, this room includes a flat-screen cable TV, a refrigerated mini-bar and a marble bathroom with a bath robe and slippers.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

King Room with City View Non smoking

Non-refundable
Room Only
20% OFF$785.5

$628.4

Includes taxes & fees
Executive King Suite - Photo 1
Executive King Suite - Photo 2
Executive King Suite - Photo 3
Executive King Suite - Photo 4
Executive King Suite - Photo 5
1/5

Executive King Suite

Featuring a living room separated by French panel doors, this corner suite also offers multiple views of the city's landscape and architecture.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Executive Suite, 1 King Bed

Non-refundable
Room Only
20% OFF$1,326.16

$1,060.93

Includes taxes & fees
Deluxe One-Bedroom Suite - Photo 1
Deluxe One-Bedroom Suite - Photo 2
Deluxe One-Bedroom Suite - Photo 3
Deluxe One-Bedroom Suite - Photo 4
1/4

Deluxe One-Bedroom Suite

This one-bedroom suites includes a living room, flat-screen cable TV and city view. It has a marble bathroom and work desk as well.

56 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

SUITE ONE BEDROOM

Non-refundable
Room Only
20% OFF$1,532.59

$1,226.07

Includes taxes & fees
Double Guest Room - Photo 1
Double Guest Room - Photo 2
Double Guest Room - Photo 3
Double Guest Room - Photo 4
Double Guest Room - Photo 5
1/5

Double Guest Room

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 2 beds.

37 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 2 Double Beds, City View

Non-refundable
Room Only
20% OFF$669.74

$535.79

Includes taxes & fees
King Room with City View - Lounge Access - Photo 1
King Room with City View - Lounge Access - Photo 2
King Room with City View - Lounge Access - Photo 3
King Room with City View - Lounge Access - Photo 4
King Room with City View - Lounge Access - Photo 5
King Room with City View - Lounge Access - Photo 6
1/6

King Room with City View - Lounge Access

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit has 1 bed.

39 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Club Room, 1 King Bed, City View

Non-refundable
Room Only
20% OFF$1,059.61

$847.69

Includes taxes & fees
King Guest Room with Lake View and Lounge Access - Photo 1
King Guest Room with Lake View and Lounge Access - Photo 2
King Guest Room with Lake View and Lounge Access - Photo 3
King Guest Room with Lake View and Lounge Access - Photo 4
King Guest Room with Lake View and Lounge Access - Photo 5
1/5

King Guest Room with Lake View and Lounge Access

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as lake views. The unit offers 1 bed.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

Non-refundable
Room Only
20% OFF$1,135.44

$908.35

Includes taxes & fees
One-Bedroom Lakeside Suite with Lounge Access - Photo 1
One-Bedroom Lakeside Suite with Lounge Access - Photo 2
One-Bedroom Lakeside Suite with Lounge Access - Photo 3
One-Bedroom Lakeside Suite with Lounge Access - Photo 4
One-Bedroom Lakeside Suite with Lounge Access - Photo 5
1/5

One-Bedroom Lakeside Suite with Lounge Access

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as lake views. The unit offers 2 beds.

93 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Suite 1 Bedroom Lakeside

Non-refundable
Room Only
20% OFF$2,362.13

$1,889.7

Includes taxes & fees
Deluxe King Room with City View - Hearing Accessible - Photo 1
Deluxe King Room with City View - Hearing Accessible - Photo 2
Deluxe King Room with City View - Hearing Accessible - Photo 3
Deluxe King Room with City View - Hearing Accessible - Photo 4
1/4

Deluxe King Room with City View - Hearing Accessible

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 1 King Bed, City View (Hearing Accessible)

Non-refundable
Room Only
20% OFF$515.44

$412.35

Includes taxes & fees
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 1
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 2
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 3
Deluxe King Room with City View and Adapted Tub - Mobility Accessible - Photo 4
1/4

Deluxe King Room with City View and Adapted Tub - Mobility Accessible

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

52 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Room, 1 King Bed, City View (Mobility Accessible, Tub) (1 King Bed)

Non-refundable
Room Only
20% OFF$521.19

$416.95

Includes taxes & fees

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Non-refundable
Room Only
20% OFF$515.44

$412.35

Includes taxes & fees
Suite, 1 Bedroom, Tower - Photo 1
Suite, 1 Bedroom, Tower - Photo 2
Suite, 1 Bedroom, Tower - Photo 3
Suite, 1 Bedroom, Tower - Photo 4
Suite, 1 Bedroom, Tower - Photo 5
Suite, 1 Bedroom, Tower - Photo 6
1/6

Suite, 1 Bedroom, Tower

1 King Bed and 1 Double Sofa Bed600 sq feet Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

56 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Suite, 1 Bedroom, Tower

Non-refundable
Room Only
20% OFF$1,459.41

$1,167.53

Includes taxes & fees
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 1
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 2
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 3
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 4
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 5
Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower) - Photo 6
1/6

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

2 Double Beds380-sq-foot room with city views Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Ceiling hoistEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Room 2 Double Beds City View (Mobility Accessible Roll-In Shower)

Non-refundable
Room Only
20% OFF$690.09

$552.07

Includes taxes & fees
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 1
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 2
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 3
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 4
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 5
Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower) - Photo 6
1/6

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

1 King Bed and 1 Double Sofa Bed1000-sq-foot room with lake views Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Ceiling hoistEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

92 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

Non-refundable
Room Only
20% OFF$2,691.71

$2,153.37

Includes taxes & fees
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 1
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 2
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 3
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 4
Club Suite, 1 King Bed with Sofa bed, Lakeside - Photo 5
1/5

Club Suite, 1 King Bed with Sofa bed, Lakeside

1 King Bed and 1 Double Sofa Bed1000-sq-foot room with lake views Layout - Bedroom Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

93 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite, 1 Bedroom (1 King Bed and 1 Double Sofa Bed)

Non-refundable
Room Only
20% OFF$1,851.01

$1,480.81

Includes taxes & fees
Suite, 1 Bedroom, Lakeside - Photo 1
Suite, 1 Bedroom, Lakeside - Photo 2
Suite, 1 Bedroom, Lakeside - Photo 3
Suite, 1 Bedroom, Lakeside - Photo 4
Suite, 1 Bedroom, Lakeside - Photo 5
Suite, 1 Bedroom, Lakeside - Photo 6
1/6

Suite, 1 Bedroom, Lakeside

1 King Bed and 1 Double Sofa Bed1000-sq-foot room with lake views Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

93 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

SUITE ONE BED

Non-refundable
Room Only
20% OFF$1,672.59

$1,338.07

Includes taxes & fees
Executive Suite, 1 Bedroom - Photo 1
Executive Suite, 1 Bedroom - Photo 2
Executive Suite, 1 Bedroom - Photo 3
Executive Suite, 1 Bedroom - Photo 4
Executive Suite, 1 Bedroom - Photo 5
1/5

Executive Suite, 1 Bedroom

2 Double Beds560-sq-foot room with city views Layout - Bedroom Internet - WiFi Entertainment - 55-inch Smart TV with premium channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height door lockEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

52 m2
Sleeps 5
2 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneHair dryerBathrobe

Executive Suite, 1 Bedroom

Non-refundable
Room Only
20% OFF$1,459.41

$1,167.53

Includes taxes & fees

Guest Reviews

9
Exceptional201 verified reviews
AI Summary

Guests highly rate the great old classy hotel and frequently praise the very clean rooms.

Categories

Cleanliness9.9
Service10.0
Location10.0
Room Quality7.9
Amenities7.9
Value for Money7.4
Food and Beverage8.9
Overall Experience9.9

Select topics to read reviews

J
Jeri
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Excellent hotel!!"

10.0

We had a wonderful time at the hotel, especially in the Club Room on the 15th floor. The staff and serve are always excellent!!

Helpful?
J
Jerina
Verified booking
partner
Standard Room
Stayed in Feb 6, 2025

"Exceptional"

10.0

Its exactly what you'd expect. The location is perfect. Shopping is walkable. Restaurants are near. And the Navy Pier is in sight-distance. The staff was friendly and accomodating. And rideshares took less than a minute every time.

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Feb 5, 2025

"Restaurant is closed?"

8.0

Everything was at the level you'd expect from a Ritz-Carlton. Unfortunately, we were very disappointed that the restaurant was closed. This was not mentioned in the booking process or in any of the correspondence before our arrival. We had planned on having a birthday dinner at the hotel.

Helpful?
A
AlaneusUS
Verified booking
family with young children
Standard Room
Stayed in Feb 4, 2025

"Excellent stay."

10.0

City view. 28th floor. Weather detracted from view, but it would have been awesome if it was a clear day.

Helpful?
S
seherzada
Verified booking
Standard Room
Stayed in Jan 10, 2025

"Good"

6.0

The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.

Helpful?
A
AhmedqaQA
Verified booking
review category business travellers
Standard Room
Stayed in Jan 8, 2025

"Superb"

9.0
Helpful?
D
Daydream737294
Verified booking
Couples
Standard Room
Stayed in Jan 6, 2025

"Terrific New Years stay!"

8.0

Another terrific new year’s stay. Really enjoyed our lakeside king room on the 22nd floor. Staff pleasant and helpful. Enjoyed the offerings in the Club lounge through out our stay. Breakfast especially. Nice drinks also. See you again Ritz Chicago!

Helpful?
B
BonomousUS
Verified booking
young couple
Standard Room
Stayed in Dec 30, 2024

"We had a wonderful time. We will come back again."

10.0

Rooms were comfortable. Cozy feel to them. Bed was amazing! Slept like royalty! We enjoyed having breakfast. Customer service was great. Staff were friendly.

Wish amenities (bathrobe and lotions) were available to purchase on site.

Helpful?
D
DPS2010usUS
Verified booking
Family
Standard Room
Stayed in Dec 29, 2024

"Family weekend at Ritz-Carlton Chicago"

2.0

My family and I recently stayed at the Ritz-Carlton Chicago, and unfortunately, the experience was far from what we expected from such a renowned hotel chain. I had been excited about treating my family to a weekend getaway, especially given the Ritz-Carlton’s reputation for excellent customer service. However, our stay turned out to be disappointing, and I feel it’s important to share this experience. Before our trip, I called the hotel to confirm that our room would accommodate three people. I also inquired about the sofa, as some of the photos of the hotel suggested it might not be large enough. The receptionist assured me that if the sleeping accommodations didn’t work, they would provide a rollaway bed for $40 per night. I asked if the rollaway could be complimentary, if the sleeping arrangements did not work and I was told they could make an exception, and it would be When we arrived at the hotel and checked in with Cara, the Reception Manager, I mentioned the phone call and the rollaway bed. Instead of a warm greeting, she immediately began interrogating me about whom I spoke with and insisted there would be no complimentary rollaway bed. This left me feeling uncomfortable and like I was being treated as though I was lying about the information I had received. Our room had a king-sized bed and a sofa that was barely usable for sleeping, especially for our daughter. I called reception to explain the situation, and they told me they were out of rollaway beds. I then requested to speak with a supervisor. Unfortunately, my first attempt was disconnected, but when I called back, I was connected to Cara again. She apologized and said that after her investigation, she found the person I spoke with had never promised me a complimentary rollaway bed. She offered to move us to a room with proper accommodations, but at more than double the price of our current room. Unable to afford the upgrade, I expressed my frustration about being made to feel like a liar, especially over a $40 charge and that I was disappointed in the customer service at this hotel her response was simply an apology for how I felt, and the conversation ended. That night, I had to sleep on the uncomfortable sofa, contorted in a way that was far from restful. The next morning, I called the concierge to inquire about breakfast at the hotel restaurant. I was told there were no available reservations, which was another disappointment. No one had mentioned the need to make a reservation in advance during check-in. At checkout, I had hoped someone would ask about our stay or show any interest in our experience, but that didn’t happen. No one inquired, and there was no follow-up to ensure we had a pleasant stay. I’m sharing this review not to dissuade others from staying at the Ritz-Carlton, but to express my disappointment with the service we received. While I know this review may not significantly impact the hotel’s business, I sincerely hope someone from upper management will take note and encourage the staff to be more attentive, considerate, and passionate about customer service.

Helpful?
T
Travel123456_10
Verified booking
Family
Standard Room
Stayed in Dec 29, 2024

"Came for the American Girl store"

10.0

My newly 8 year old has loved all the special kid things— like they bring out a red wagon full of toys at check in and she picked one (a stuffed animal), the candy cart that comes to the room, American Girl doll bed in the room, turndown service of cookies and milk — and the indoor pool. I’ve loved the club lounge staff (though to note the offerings are more limited than other RC Clubs I’ve experienced in Naples, Orlando and Budapest). The lobby is beautiful. The front desk staff and bell staff are very welcoming, kind and knowledgeable. With Titanium status, I was able to get a 4pm late checkout even during the holidays which was great!

Helpful?
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