Four Seasons Hotel Houston

I stayed here for 5 nights for business in April 2024. The location is perfect as I could walk to my office using the internal walkways. The room (I got a free upgrade) was well appointed, with modern furnishings in good working order, and kept clean (including remembering to refill the ice bucket and replace the water). The bed was pretty comfortable although pillows a bit soft. The gym was well appointed; I usually arrived before 6:30 but there were enough machines that I could do what I needed to without having to wait. The onsite ToroToro restaurant is nice quality, there is a good range of food and friendly and attentive staff.

Really lovely, fancy hotel. The staff were nice and agreeable but lacked follow through. We were missing a couple of items in our rooms, requested them from staff, and then they were never delivered. I was told they would accommodate our request for quiet rooms, and we were placed by an ice machine, a door where staff were coming and going, and above the pool where they play music evenings and weekend. Also a lack of fast casual dining. I was there with teens, but the dining in the hotel was really too fancy and pricey for feeding hungry teens. I suppose I should've known this hotel is best for fancy people doing fancy things.

Perfect getaway!

Rather old hotel and old rooms. Very noisy.(old pvc Windows. You hear everything from the road). Had to call the engineer to fix the ac that made lot of noise. Concierge gives basic info and poor advices. 2nd day we come back at 5pm. The room was not made. « Sorry we forgot. But we Will give you a 100 discount😂 on a 2600 dollar per night suite! What a joke. I never do but for once I Checked the bill. There was a 300 dol mistake.and so on… ! This is not the 4 season standard i am used to(except the Price:-) I don t know the City but you probably can find better for that kind of money However. Do try the toro toro restaurant. Very good

As expected from any Four Seasons, we were met with exceptional service from the time we pulled up until the moment we departed. The hotel was exceptionally clean and well maintained, the staff was friendly, and the bedding was extremely comfortable. We were traveling with two young children, and the staff went above and beyond to make this stay special for them as well. We’ve never been disappointed by a Four Seasons hotel, and this one is no exception.

The residence location was fabulous.

Everything was nice.

Where do I begin? The level of service and cleanliness at the Four Seasons hotel in Houston did not meet my expectations. Despite contacting them in advance with a few straightforward requests, they were unfortunately not fulfilled. Additionally, cleanliness in the common areas was an absolute nightmare.