Teaneck Marriott at Glenpointe

Debra at the front desk is always very friendly and helpful!

Super friendly staff. Raireen went above and beyond at check-in and a late snack in the bar was also met with outstanding service. Hotel is clean and comfortable. We will be back.

This Marriott is in a great location and is a well kept property. We only stayed the night- on a road trip, and did not use the facilities or restaurants.

Go anywhere else but here. Don’t waste your money. Overpriced garbage hotel. Also Don’t bother upgrading for the m club lounge. Was a joke. We stayed for 2 nights. We booked through Marriotts website. My husband, my 6yr old son and myself stayed in a 2 queen room and chose to upgrade to the m club lounge. The description has it listed as free hot buffet breakfast along with grab and go snacks and drinks. After arriving we asked where breakfast would be and were told in the main restaurant. We arrived in the morning and were told we needed vouchers and that the buffet in the lounge was closed since it’s only early morning hours. Turns out the gentleman LIED because the person who called them from Marriott corporate said that this hotel does not do any breakfast buffet and instead you go to the restaurant where everyone else goes to. They gave us 2 vouchers and I asked about my son and was told the breakfast is only for 2 people. We had to pay $19 for him which was ridiculous since during the booking and now if you view the same room accommodations it says NOWHERE that it’s only for 2 people. Never have I been to a hotel that has breakfast included but not for all the guests. I didn’t want to make a big deal so we paid and then called Marriott and were told the same thing and that we had to speak with the hotel. I said I didn’t book with the hotel I booked online and nowhere does it state that this upgrade was for 2 people only. I was passed on to a supervisor who contacted the hotel again and said they would take care of it and give us the 3 vouchers and refund us for the breakfast that we paid for my son. Did they do that? Of course not. We had to go back to the lobby to get the vouchers. And deal with another rude woman who claimed the same thing that it’s only for 2 people but gave us the 3 vouchers. I was so disgusted at this point that we didn’t even use them the following day. We checked out and went to a much better restaurant for breakfast. The buffet they have is just like any other hotel. Eggs made in a bag. Tough sausages and bacon, stale pancakes and muffins. It wasn’t even worth the time I spent complaining about it. Also our cards for the m club kept not working and had to ask them to fix on 3 separate occasions. The m club lounge is ridiculous at this hotel. What do you get for it? Gummy bears, m&ms l, granola, stale cookies, bags of lays potato chips, yogurt but no spoons available and frozen desserts in the evening. I saw other marriot hotels show much better selections including hot food and appetizers and fresh juices. That is what I was expecting and instead all crappy kid like foods. This place is so poor in service and amenities. You would get better food from a gas station. The rooms are nothing to speak of. Clean but basic. The fridge in the room was needing repair as it made loud noises all day long. Everyone we came in contact with at the front desk was extremely rude

What a pleasant surprise. Very well kept property. Staff- Justin and Rene could not have been nicer . The place is huge, Ample parking. The rooms seem to be recently upgraded and are very quiet ! The HVAC system also very quiet- a bonus as I am a light sleeper

Aisa was a wonderful server and the meal was nice. Nice selection and good service. Prices were moderate and food arrived quickly.

Perfect location, right outside of New York City without the hustle and bustle. The property is modern, comfortable, and inviting. The rooms are spacious unlike typical New City hotel room. You have the benefit of being miles from the city but spacious rooms and free parking. Parkin in the city is a mint. It was nice to settle in on a frigid winter night with all I needed available including a fine Italian restaurant reasonably price but ordering from the bar menu was offered as well. When in the area, this will be my preferred place to stay. Yes, it was clean, quite with great service.

It was clean.

Personnel did not know how to operate the clock radio and coffee machine in room,

As ALWAYS the front desk staff person Debra was always vision of pleasantness and professionalism she always recognized me even though I stay twice a year.

Drita and the staff were fantastic!! Great service!! Drita is an excellent waitress, very attentive and always exceeds expectations. Great job.