Hotel President Wilson, a Luxury Collection Hotel, Geneva

Stayed at here at Easter while visiting friends at CERN. Huge room, really comfy bed, well stocked mini bar. Concierge was excellent. Spent a bit more on this hotel than I normally do when in Geneva but it was well worth it. Never had time to visit the spa and ate out with friends every day so other than the excellent breakfast I never got to visit the restaurants either. Location is excellent, I think my room was used as Tremayne's office in The Champions. (See Youtube). Really good for transport links, seems about 1 minute from everything. If I'm in Geneva again I'll probably stay again.

The staff

Room has thin walls and no sound proofing. Very uncomfortable beds.

Rien à redire.

The best of the best

Everything was perfect

- The while staff was very kind and welcoming, especially Emma, Arthur, Maxime, Agusto, and the whole concierge staff. - The cleanness of the room, and the daily housekeeping.

- Nothing.

This is a run-down, cheaply operated hotel. The rooms are small, bathrooms are tiny (and good luck not breaking your neck getting out of the tub shower), walls are thin (you can hear your neighbor's TV loud and clear), carpeting is 50 years old and stinky, furniture upholstery just as old and stained, bedding lumpy and thin, towels used to be white. Bonvoy thinks that by claiming this hotel as "luxury collection" it will fool people into thinking that it is; 5-star is a stretch. And, by the way, Bonvoy Titanium upgrades at this hotel are miserly compared to other properties. I would not recommend.

The service at this hotel makes it a 5 star in my opinion. The valet / bellman are attentive and friendly . The reception staff is absolutely lovely and kind - very welcoming . The waitstaff in the restaurants are quick and professional while catering to business travelers but also vacation travelers. The rooms are standard Marriott rooms. But after our disappointing last hotel stay in St . Gervais - a huge American style room was a lovely welcome . Every meal that we had was fresh & clean . I highly recommend the quinoa salad with the warm gazpacho. The location is right on the lake and you can’t beat the views from the pool . Next time I come , I’ll try swimming in the open water swim park !