Delta Hotels by Marriott Ottawa City Centre

Clean hotel Good location

On Nov. 28 at 11:37pm, guests in the room adjoining mine began attempting to break down the adjoining door to my room. This was not a casual attempt at the doorknob or a gentle push, it was two males attempting to forcibly open the door. Fortunately, the deadbolt lock held. They were also extremely loud both before and after the intrusion. I did bang on the adjoining door and told them to stop. However, this was a VERY terrifying experience for me. I did call the front desk and ask that those guests be removed from their room, as I was clearly not the problem. The front desk clerk was reassuring and did arrange to speak to the occupants of the adjoining room, and that did occur, but they were not removed. I do want to note that the front desk person offered to move me to a different room, one without an adjoining door. I declined because it was nearly midnight, I was in my pyjamas, and I was fully unpacked. At checkout no one acknowledged what happened. It was only after I said something to the front staff about giving people the option to have a room with adjoining doors did they acknowledge that they had heard about the incident. But no one cared. I am unlikely to stay at the Delta Ottawa City Centre as it is clear that the hotel does attract a problematic clientele.

Le déjeuner était était excellent et la propreté des lieux était remarquable. Service à la clientèle impeccable

La chambre est vraiment petite et ce n etait pas un lit Queen comme choisis mais un lit double

L'emplacement

J'ai trouvé la chambre à lit double un peu petite.

L’accueil était parfait! Nous étions là pour un week-end entre fille et nous avions demandé en fin de journée s’il était possible d’obtenir un petit muffin pour le lendemain matin car c’était l’anniversaire d’une de mes amies. Le matin je suis allée à la réception et ils avaient écrit une carte et préparé un cheesecake avec écrit Happy Birthday. Whaouw quel service rapide et super attentionné!