DoubleTree by Hilton Hotel Tallahassee

I stayed at the DoubleTree by Hilton Hotel in Tallahassee and want to highlight the valet service I received one evening from Jason Albano. He was prompt, professional, and genuinely kind, making the entire experience smooth and easy. His attention to detail and friendly attitude really stood out.

Paid on Booking.com. When I went to the hotel, they said Booking.com had not paid them and made me pay again.

Great valet Parker’s. Very sweet informative and quick team. Braden Josh Ami all were incredible. They were always smiling like they love their jobs

Tyrese, our valet, was quick and so helpful! So Nice!

Quiet. A bit outdated. Not many amenities. Pool needed to be cleaned out.

The valet was very responsive and personable.

Rooms were not available for check-in at 4:00 the day of check-in. There was only one person at the front desk (Angel) and the check-in line was 15 people deep. Angel did an excellent job of trying to keep people calm since many of the rooms had not yet been turned over, Noah came to the front desk and assisted with check-ins a few minutes after 4:00. Noah provided first class customer service and did his best to accomodate me since rooms were not available, He was helpful and courteous and did follow-up with me that evening twice after check-in. He and Angel are as asset to that hotel which is always problematic including being short staffed and rooms not be turned over or cleaned properly. I was out of conditioner and was told it would be refilled and then was not given clean towels after they cleaned my room. I have been in Hiltons throughout the world and this one is truly the most poorly run hotel.