Best Western North Roanoke

Room was fine. Would stay here again

The people and the service were wonderful, super friendly, very helpful, and welcoming. The room was good. The beds were very comfortable and the A/C worked well. There a was a on odor from the previous guest. There were also a few knicks on the wall which were known about and maintenance hadn't been able to repair before our stay. The continental breakfast was excellent and our children really liked it! The hotel is about a 20 minute drive from Natural Bridge State Park which was perfect.

Nice hotel. Comfy room and bed, good shower, nice full breakfast. The young woman who checked me in was so nice, friendly and helpful.

Hotel staff was the nicest I e ever encountered! Rooms were clean but have a musty smell. I woke up to bites on my arms from bedbugs. I even checked for them and didn’t see them- the mattress was encased so maybe they are in the carpeting? I informed front desk staff and they didn’t seem to care but we were leaving. Definitely don’t stay in room 302. The hotel is clean, but it needs major updates. Carpeting is gross and this hotel seems to be used by a lot of construction workers. I would t say it’s very family-friendly. The pool is the size of a backyard swimming pool and has green/brown all over. The reason we choose to stay here was the reviews were pretty good and it had a pool. We decided against swimming after looking at the pool and I was so grossed out when we woke up to bedbug bites that we packed up and left as quick as possible.

We checked in at 3 AM after almost 30 hours of travel. Obviously we were tired and exhausted. We were the last 5 of our group to check in. Alena is who checked us in. I do a lot of business travel and I’ve never met a third shift front desk person with such a great bubbly personality. As she was checking us in, she laughed and joked around with us and made us forget how tired we were. Alena thank you for the great experience. She’s a keeper.

Night staff member was super nice and helpful. Coffee machine was delicious. Our room was very clean and spacious and designed beautifully. Hotel is next to a quick oil change place that we used since we were traveling and a diner, whose menu looked amazing, but was closed the day we were there sadly.

Breakfast was rather eh but the stay was great. The front desk was super helpful

It is an older remodeled/redecorated hotel. Nice and bright hallways. Someone with mobility issues could have problems with hallways that have ramps. Breakfast has fruit available. Everything looks clean and well kept. We would stay there again.