Best Western North Roanoke

Great start for the one night

Staff was friendly, property was maintained but old and a little dingy. Beds were comfortable and breakfast was standard.

Close to the interstate and restaurants, friendly staff, clean property in good shape.

Bathroom and pillows/linens could use a refresh. Breakfast was predictably mediocre, especially at the price point.

Clean and in good condition unlike many places in this price range. Tub was like new and clean. Elevator was nice to have. TV was easy to work and decent channel choice. Bed was good and extra blanket in room vs having to go and request one. We will seek this one out in future trips where it makes sense as a stopping place.

We were given a handicap room without our approval or prior knowledge at check in. Only when we arrived inour room with our luggage did we realize we were assigned a handicap room. We were too tire from 12 hours of driving to protest or change rooms at this point so we lived with it. The main problem was the shower. The curtain did not reach the floor so a half inch of water quickly filled the bathroom that we had to clean up using all the towels. The shower head was not able to point where you wanted without removing it from the wall and using a free hand. This made using soap and shampoo difficult with one hand. There was no off button or switch to stop the flow of water, other than turning the shower off completely. This sets the temperature back to cold and temperature must be adjusted again while cold water is hitting you. This was the absolute worst shower experience I have had in my life of 70 years. This includes staying in hundreds of hotels on five continents and bathing in cold water from a bucket. My wife was not able to take a shower in the morning because of these issues.

Friendly staffs, very good food at the Angela’s diner guest gets 10% off. Food was excellent, local IPA was very good at the restaurant. Bed was comfortable, room was quiet. There are not much commercial stores around the hotel.

Excellent staff. Great free breakfast. Lovely room. Good food around.

Excellent!! Well maintained older property, quiet and far enough from the interstate. Easy on and off of 81. Very easy check in, very nice desk staff. Pet friendly

We stayed for one night to watch our niece graduate from Virginia Tech, and were so happy to pay for an early check in and drop our bags. Our check in was smooth and all staff we encountered were very friendly and helpful throughout our stay. After the graduation and celebration we came back to our room about 12:30 am and were locked out of our room! My key worked, but the bar that blocks the door from the inside was engaged. The man at the desk was very nice and tried to move the bar with a tool, but had trouble. After several phone calls and a rush of people checking in he kept trying to open our door, and was able to open the door and ensure no one was in our room around 2am. The only explanation he had was sometimes those bars vibrate loose with the heavy doors shutting, and it opened just enough when the door close to catch the door. We were very thankful to finally get to our beds and medications needed inside. The breakfast was very good, and check out was uneventful. Overall our stay was good, despite the one major odd thing.

Toilet ran through the night but otherwise a good room.