Baranof Downtown, BW Signature Collection

Very nice bed

Coffee machine didn’t work at all in our room. The light above the door did not work. The breakfast was poor quality.

Could not sit on toilet w door open, door hits toilet. Bathroom so small. Not clean and smells bad. Beds comfy and service was good.

I stayed in this hotel for 6 nights during a work conference in a King Suite room. I would recommend this room as it was wonderful. It was clean, bed was comfy and view was fantastic! The rooms don't have air conditioning (it is Alaska), you just open the windows and it cools down fast. The heaters were turned off but I didn't need them. This hotel is old and it has it's quirks. Elevators are slow, halls are narrow, rooms are dated but clean. Had breakfast three mornings in restaurant. It had basic breakfast items and was very good. The line at check-in was rather long but the front desk workers were very friendly. In fact, everyone was friendly: restaurant workers, maids, concierge staff. It's location is great. Within walking distance of everything downtown. Food truck court is right next door. I bought discount tickets for tram and seaplane tour from concierge which worked out great. They recommended Juneau Taxi for early morning flight home that went well. Place is a bit pricey, but most things in Juneau are. I would definitely stay here again if I find myself in Juneau, which I hope is soon.

This hotel was built in 1931, probably one of the first in the town. Could use some facelift but it worked for me. the walls are a little thin and if you are loud enough you can here it. I guess it all depends who you have next to you. It was quiet for me. The breakfast's are good if you want to eat at the hotel. Location/location/location - this place is near everything. Nothing more than a five to 10 minute walk in all directions to see the main stuff. I'd give the hotel a 3.5 rating if you could on the survey.

Wouldn’t recommend.

The room was too hot, even with the little fan that was provided.

At the “upper end” of town but within easy walking distance to shops, restaurants and sights. The staff were all super friendly and helpful. A good sized, clean room with everything you could need. There was an issue with only one lift working at the time which caused some chaos and delays due to the amount of guests (cruise ship guest influx) but that was the only negative and not something the hotel could easily fix in a day as they needed to get the part in from elsewhere in the state. Overall, I enjoyed my stay here.

We stayed for 4 days in first week of September.. elevator did not work for most of the time we were on the nineteenth floor and end up taking stairs . Rooms were extremely hot and they had no fans we could wait to leave